Café Manager

The Coffee Club; Toowoomba Regional; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Free coffee on shift

Résumé du poste

The Coffee Club is seeking a Café Manager to lead our team in a busy Australian café. You will oversee daily operations, ensure outstanding service and quality, and drive sales while maintaining strong cost controls. The role requires hands-on involvement on floor and in the kitchen as needed.

You will coach and develop staff, manage rosters and recruitment, and uphold food safety and WHS standards to deliver exceptional customer experiences daily.

Qualifications

• Oversee day-to-day café operations as the leading role.
• Lead, coach, and develop a high-performance team including rostering and training.
• Drive financial performance through labour and cost management, sales growth and P&L accountability.

Responsabilités

• Oversee day-to-day café operations, ensuring smooth service and exceptional customer experience.
• Lead, coach, and develop a high-performance team—from rostering to training and feedback.
• Manage financial performance, including labour budgets, COGs, sales growth and P&L accountability.
• Ensure compliance with food safety and WHS standards for a safe environment.

Connaissances

Operations leadership

Team development

Customer service excellence

Description du poste

Are you ready to lead a team, run a café, and deliver outstanding hospitality every day? At The Coffee Club, our Café Managers are the driving force behind great service, smooth operations, and creating those feel-good moments we’re famous for. If you’re passionate about people, hospitality, and achieving results, this is your chance to take the next step in your career with an iconic Australian café brand.

Who we are

Our story begins in 1989, when two friends in Brisbane couldn't find a spot keep the conversation going - so they created one. The Coffee Club has been part of people's everyday moments ever since. Now serving millions of loyal customers as one of the world's largest Australian café chains. The Coffee Club is part of Minor DKL Food Group who is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL.

What we’re after

• Oversee day-to-day café operations, ensuring smooth service, quality food & beverage presentation, and exceptional customer experience.
• Lead, coach, and develop a high-performance team — from rostering and recruitment to training and feedback.
• Manage financial performance, including labour budgets, cost of goods, sales growth, and P&L accountability.
• Maintain compliance and safety standards, from food safety to WHS, ensuring a safe environment for customers and staff.
• Be hands‑on when needed — whether that’s on the floor, behind the machine, or supporting in the kitchen.
• Drive sales growth through promotions, upselling, and local area marketing initiatives.

This role requires applicants to have working rights in Australia, flexible availability and willingness to work weekends and public holidays.

Why you should join us

• The chance to grow your skills, confidence and hospitality experience with an iconic Australian café brand
• Generous staff discounts & free coffee while on shift
• Enjoy the buzz of a fast‑paced café, surrounded by a supportive team, while creating feel‑good moments for our customers every day.

Explore this role and more at our Careers Page: https://coffeeclub.com.au/pages/careers

If you are successful in the initial screening process, we will contact you to discuss the role further.

Company Overview

At Minor DKL Food Group, we combine global operational excellence with a passion for innovation and community. Whether you're interested in franchised restaurant operations or the creative, purpose‑driven world of specialty coffee, we offer diverse roles that empower you to grow and make a positive impact. If you want to further your hospitality career at The Coffee Club—or explore the sustainable, artisanal realm of specialty coffee with Nomad Coffee Group, our proudly B Corp certified specialty coffee arm—there's a place for you here. Discover a career where every cup, every service, and every experience contributes to our shared success. Join us and be part of a team that’s driving change in the world of coffee and hospitality.