Café Manager — Lead a High-Impact Team & Guest Experience

The Coffee Club; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Free coffee on shift

Job summary

The Coffee Club is seeking a Café Manager to lead our team in a busy Australian café. You will oversee daily operations, ensure outstanding service and quality, and drive sales while maintaining strong cost controls. The role requires hands-on involvement on floor and in the kitchen as needed.

You will coach and develop staff, manage rosters and recruitment, and uphold food safety and WHS standards to deliver exceptional customer experiences daily.

Qualifications

• Oversee day-to-day café operations as the leading role.
• Lead, coach, and develop a high-performance team including rostering and training.
• Drive financial performance through labour and cost management, sales growth and P&L accountability.

Responsibilities

• Oversee day-to-day café operations, ensuring smooth service and exceptional customer experience.
• Lead, coach, and develop a high-performance team—from rostering to training and feedback.
• Manage financial performance, including labour budgets, COGs, sales growth and P&L accountability.
• Ensure compliance with food safety and WHS standards for a safe environment.

Skills

Operations leadership

Team development

Customer service excellence

Job description

The Coffee Club is seeking a Café Manager to lead our team in a busy Australian café. You will oversee daily operations, ensure outstanding service and quality, and drive sales while maintaining strong cost controls. The role requires hands-on involvement on floor and in the kitchen as needed.

You will coach and develop staff, manage rosters and recruitment, and uphold food safety and WHS standards to deliver exceptional customer experiences daily.