Cafe Manager

ECRE Coffee; Sydney; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Salary range + super

Staff benefits

Job summary

Stitch Coffee in Sydney CBD is seeking a Store Manager to lead our flagship café in the Queen Victoria Building. You’ll guide a skilled team across coffee, food and hospitality, working alongside our Head Barista and Head Chef and supported by our Head of Retail.

Your role is to set the store direction, help people grow, and create a place where staff enjoy coming to work and guests feel at home. As Stitch continues to expand, there’s real room for you to grow with us.

Qualifications

• Experience leading a café or hospitality team.
• Love specialty coffee and café culture.
• Strong communication and problem-solving.
• Understanding of sales, labour, COGS and store financial performance is a plus.
• Full working rights in Australia and availability across weekdays, weekends and public holidays.

Responsibilities

• Lead the flagship café in the Queen Victoria Building.
• Collaborate with Head Barista and Head Chef; supported by Head of Retail.
• Set direction, grow the team, and create a welcoming guest experience.
• Contribute to Stitch Coffee's growth as the business expands.
• Lead with warmth, professionalism and hospitality.

Skills

Cafe leadership

Hospitality passion

Communication

Sales & costs understanding

Staff mentorship

Job description

Queen Victoria Building, Sydney CBD · $85K-$95K + super

Lead our flagship café in the QVB, alongside a talented team who love great coffee and genuine hospitality.

Full-time

WHO WE ARE

At Stitch Coffee, great coffee is about more than what's in the cup. It's about people, craft and the moments we share over it.

We roast in Alexandria and pour across five cafés in Sydney. We take coffee seriously and ourselves a little less so. No snobbery, just really good coffee made by people who love what they do.

THE OPPORTUNITY

We're looking for a Store Manager to lead our flagship café in the heart of the Queen Victoria Building.

You'll join a talented team across coffee, food and hospitality, working side by side with our Head Barista and Head Chef and supported directly by our Head of Retail. Each of them brings their own expertise and passion to the store.

Your role is to bring that talent together: set the direction, help everyone grow, and create a place where people genuinely enjoy coming to work and guests feel at home.

As Stitch continues to expand, there's real room for you to grow with us.

YOU'LL LOVE THIS ROLE IF YOU

• Get real joy from bringing a team together and watching people grow.
• Love hospitality and making every guest feel welcome.
• Lead with warmth, respect and genuine care for the people around you.
• Care about specialty coffee and good food, and the craft behind both.
• Bring positive energy and gratitude to the people you work with.

WHAT YOU'LL BRING

• Experience leading a café or hospitality team.
• A love of specialty coffee and café culture.
• Good communication and a solutions-driven approach.
• An understanding of sales, labour, COGS and store financial performance is a plus.
• Full working rights in Australia and availability across weekdays, weekends and public holidays.

WHAT YOU'LL GET

• A passionate, talented team who have your back.
• Experienced coffee and culinary leaders to work alongside.
• Direct support and mentoring from our Head of Retail.
• Ongoing training and development across the Stitch group.
• [Salary range] + super and staff benefits.

HOW WE LEAD

We bring the right people together, communicate with intention and create the conditions for everyone to succeed.