Cafe Manager

ECRE Pty Ltd; Sydney; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

Staff benefits

Job summary

Stitch Coffee is seeking a Store Manager to lead our flagship café in the heart of the Queen Victoria Building, Sydney. You will work with a talented team across coffee, food and hospitality, alongside the Head Barista and Head Chef, and receive direct support from our Head of Retail.

Your role is to set the direction, help everyone grow, and create a place where guests feel at home. As Stitch continues to expand, there is real room for you to grow within the group.

Qualifications

• Experience leading a café or hospitality team.
• Love of specialty coffee and café culture.
• Good communication and a solutions-driven approach.
• Understanding of sales, labour, COGS and store financial performance is a plus.

Responsibilities

• Lead the flagship café operations at the QVB.
• Inspire and develop the café team across coffee, food and service.
• Collaborate with Head Barista, Head Chef and Head of Retail.
• Drive sales, labour control, and guest experiences.

Skills

Hospitality leadership

Team leadership

Communication

Store financials

Job description

Lead our flagship café in the QVB, alongside a talented team who love great coffee and genuine hospitality.

WHO WE ARE

At Stitch Coffee, great coffee is about more than what's in the cup. It's about people, craft and the moments we share over it.

We roast in Alexandria and pour across five cafés in Sydney. We take coffee seriously and ourselves a little less so. No snobbery, just really good coffee made by people who love what they do.

THE OPPORTUNITY

We're looking for a Store Manager to lead our flagship café in the heart of the Queen Victoria Building.

You'll join a talented team across coffee, food and hospitality, working side by side with our Head Barista and Head Chef and supported directly by our Head of Retail. Each of them brings their own expertise and passion to the store.

Your role is to bring that talent together: set the direction, help everyone grow, and create a place where people genuinely enjoy coming to work and guests feel at home.

As Stitch continues to expand, there's real room for you to grow with us.

YOU'LL LOVE THIS ROLE IF YOU

Get real joy from bringing a team together and watching people grow.

Love hospitality and making every guest feel welcome.

Lead with warmth, respect and genuine care for the people around you.

Care about specialty coffee and good food, and the craft behind both.

Bring positive energy and gratitude to the people you work with.

WHAT YOU'LL BRING

Experience leading a café or hospitality team.

A love of specialty coffee and café culture.

Good communication and a solutions-driven approach.

An understanding of sales, labour, COGS and store financial performance is a plus.

Full working rights in Australia and availability across weekdays, weekends and public holidays.

WHAT YOU'LL GET

A passionate, talented team who have your back.

Experienced coffee and culinary leaders to work alongside.

Direct support and mentoring from our Head of Retail.

Ongoing training and development across the Stitch group.

[Salary range] + super and staff benefits.

HOW WE LEAD

We bring the right people together, communicate with intention and create the conditions for everyone to succeed.

Stitch Coffee. Coffee is better together.