Café Manager

RUSH roasting co; Bowral; Presencial; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time role

38 hours per week

Career progression

Superannuation

Descripción de la vacante

Rush Roasting Co in Bowral is seeking an enthusiastic and experienced Café Manager to take responsibility for the day-to-day operation and ongoing development of our busy café. You will lead a small team, ensure smooth service and uphold our high standards of coffee, food and customer experience.

You will prepare staff rosters, monitor costs, participate in recruitment and training, and collaborate with suppliers to keep stock levels reliable while driving growth and profitability.

Formación

• A minimum of 1 year of experience in café or hospitality management.
• Strong leadership, communication and customer service skills.
• Experience with rostering, stock control and cost management.

Responsabilidades

• Manage and coordinate day-to-day café operations including front-of-house and back-of-house.
• Lead and support staff to maintain a positive workplace and high service standards.
• Prepare staff rosters and ensure appropriate staffing during trading periods.
• Monitor costs and assist with budget control and supplier relationships.
• Drive customer engagement and growth through quality service and promotions.

Conocimientos

Leadership

People management

Customer service

Staff rostering

Stock control

Food safety

Budgeting / cost control

Communication

Educación

Diploma in Hospitality Management

Descripción del empleo

Rush Roasting Co. is a local café and coffee bean roastery offering all-day breakfast, lunch and quality Australian café cuisine. We focus on great coffee, fresh food, friendly service and a welcoming customer experience, and we are looking for an enthusiastic and experienced Café Manager to take responsibility for the day-to-day operation and continued development of our café.

This is an opportunity for a hands-on hospitality professional who enjoys leading a team, delivering excellent customer service and keeping a busy café running smoothly. You will play a key role in overseeing daily operations, supporting staff and maintaining high standards across customer service, food service and café operations.

About the role

Rush Roasting Co. is a local café and coffee bean roastery offering all-day breakfast, lunch and quality Australian café cuisine. We focus on great coffee, fresh food, friendly service and a welcoming customer experience, and we are looking for an enthusiastic and experienced Café Manager to take responsibility for the day-to-day operation and continued development of our café.

This is an opportunity for a hands-on hospitality professional who enjoys leading a team, delivering excellent customer service and keeping a busy café running smoothly. You will play a key role in overseeing daily operations, supporting staff and maintaining high standards across customer service, food service and café operations.

What you'll do

• Manage and coordinate the day-to-day operations of the café, including front-of-house and back-of-house activities
• Lead, supervise and support café staff to ensure efficient service and a positive workplace environment
• Prepare staff rosters, allocate duties and ensure appropriate staffing levels during trading periods
• Maintain consistently high standards of customer service, presentation and dining experience
• Assist with recruitment, staff training, performance management and ongoing development of team members
• Manage stock levels, order supplies and maintain effective relationships with suppliers
• Monitor food, beverage and operational costs and support effective budget and cost control
• Ensure the café operates in accordance with relevant food safety, hygiene, workplace health and safety and regulatory requirements
• Respond professionally to customer feedback and complaints and implement improvements where appropriate
• Coordinate promotional and marketing activities to support customer engagement and business growth
• Monitor the overall performance of the café and identify opportunities to improve efficiency, service quality and profitability

About you

We are looking for a motivated hospitality professional with:

• A minimum of 1 year of relevant experience in café, restaurant or hospitality management
• Strong leadership and people-management skills
• Excellent communication and customer service abilities
• The ability to organise staff, rosters and daily café operations effectively
• An understanding of stock control, purchasing and operational cost management
• Knowledge of food safety, hygiene and workplace health and safety requirements
• The ability to work effectively in a busy, customer-focused environment
• A proactive approach to problem-solving and improving café operations

A relevant qualification, such as a Diploma in Hospitality Management or equivalent, is preferred but not mandatory if you have sufficient experience. Alternatively, a minimum of 3 years of work experience in a similar setting can substitute for the qualification. Hospitality qualifications are desirable but not essential where relevant practical experience can be demonstrated.

Applicants who can communicate in more than one language will be highly regarded, particularly where this helps with communication with customers, staff and suppliers.

Pay and benefits

• Salary plus superannuation, depending on skills and experience
• Full-time position with a minimum of 38 hours per week
• The chance to take a key management role within an established local café and coffee roasting business
• A supportive and customer-focused working environment
• The opportunity to contribute ideas and play an active role in the ongoing growth of the business