Deli & Café Manager — Fast-Paced Guest Experience Lead

Gambaro Hospitality Group; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Mamma G's in Coolangatta, part of Gambaro Group, seeks a hands-on Deli & Café Manager to lead daily operations, deliver exceptional guest experiences, and build a high-performing team across deli, café, and retail.

You will oversee breakfast and lunch service, quality coffee, rostering, stock control, and frontline leadership, ensuring speed, quality, and consistency while growing the venue with Gambaro Group's support.

Qualifications

• Hands-on deli and café leadership experience.
• 2+ years in cafe/retail/deli management.
• Strong customer service and guest experience focus.

Responsibilities

• Run daily operations and lead service on the floor.
• Oversee deli and café operations for speed and consistency.
• Coach staff and manage rostering.
• Maintain high food standards with kitchen team.
• Ensure cleanliness and organisation.
• Manage stock and costs for food and drinks.
• Refine systems with Gambaro Group leadership.
• Recruitment and team culture building.

Skills

Hands-on management

Cafe management

Barista skills

Staff coaching

Roster management

Stock control

POS system

Tools

POS system

Job description

Mamma G's in Coolangatta, part of Gambaro Group, seeks a hands-on Deli & Café Manager to lead daily operations, deliver exceptional guest experiences, and build a high-performing team across deli, café, and retail.

You will oversee breakfast and lunch service, quality coffee, rostering, stock control, and frontline leadership, ensuring speed, quality, and consistency while growing the venue with Gambaro Group's support.