Café & Bar Supervisor — Lead Service & Team

Panthers; Glenbrook; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

40% discount at Panthers outlets

Free post-mix on shift

20% discount on Panthers merchandise

Staff social events and wellbeing

Job summary

Panthers Glenbrook in the Blue Mountains foothills is seeking a hands-on Café / Bar Supervisor to lead daily service across our cafe and bar. You’ll supervise, coach and support a friendly team to deliver consistent coffee, food and beverage standards.

With RSA, RCG and Barista cert, you’ll manage shifts, stock, safety and customer queries, while promoting safe service and operating across events. This role offers a rotating roster, onsite parking, staff discounts and opportunities to contribute

Qualifications

• 2+ years in a supervisory or management role within hospitality.
• Strong written and verbal communication skills.
• Excellent shift coordination and customer service skills.
• Sound judgment handling busy periods and operational decisions.
• Intermediate computer skills including Microsoft applications.

Responsibilities

• Supervise café and bar service; maintain standards across coffee, food and beverages.
• Lead briefings; allocate duties and provide direction each shift.
• Provide hands-on support with coffee, bar operations and service.
• Monitor stock, assist with ordering and keep areas stocked.
• Resolve customer enquiries and complaints promptly.

Skills

Supervisory experience

Hospitality experience

Customer service

Communication skills

RSA/RCG Barista cert

Microsoft Office

Tools

Microsoft Office

Job description

Panthers Glenbrook in the Blue Mountains foothills is seeking a hands-on Café / Bar Supervisor to lead daily service across our cafe and bar. You’ll supervise, coach and support a friendly team to deliver consistent coffee, food and beverage standards.

With RSA, RCG and Barista cert, you’ll manage shifts, stock, safety and customer queries, while promoting safe service and operating across events. This role offers a rotating roster, onsite parking, staff discounts and opportunities to contribute