Café & Bar Supervisor — Lead Service, Bar & Team Excellence

Panthers Group; Glenbrook; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

40% discount at Panthers outlets

Free post-mix while on shift

Discount on Panthers merchandise

Wellbeing Leave

Staff events and parking

Job summary

Glenbrook Panthers is seeking a hands-on Café/Bar Supervisor to lead the café and bar teams at our Glenbrook venue, nestled at the foothills of the Blue Mountains. You’ll supervise shifts, support coffee and bar services, manage stock, and ensure a smooth operation across all service areas.

You’ll develop staff, uphold safety and hygiene standards, and work with other departments to deliver outstanding member and guest experiences in a family-friendly club environment.

Qualifications

• Minimum 2 years in a supervisory/management role within hospitality.
• Strong written and verbal communication skills.
• Proven shift coordination and customer service abilities.
• RSA/RCG competency and Barista certificate required.

Responsibilities

• Supervise daily service across cafe and bar.
• Provide hands-on support with coffee, bar operations and food/beverage service.
• Monitor stock levels and assist with ordering.
• Resolve customer enquiries and complaints promptly.
• Complete daily shift reports, cash handling and reconciliation.
• Prepare and set up function spaces for events.
• Maintain high standards of cleanliness and presentation.
• Collaborate with other departments for smooth operations.
• Train, motivate and support team members, provide feedback.

Skills

Supervisory experience

Customer service

Communication

Roster coordination

Cash handling

Tools

MS Office

Job description

Glenbrook Panthers is seeking a hands-on Café/Bar Supervisor to lead the café and bar teams at our Glenbrook venue, nestled at the foothills of the Blue Mountains. You’ll supervise shifts, support coffee and bar services, manage stock, and ensure a smooth operation across all service areas.

You’ll develop staff, uphold safety and hygiene standards, and work with other departments to deliver outstanding member and guest experiences in a family-friendly club environment.