Cafà / Bar Supervisor Part Time (35 hrs)

Panthers; Glenbrook; Sur place; AUD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

40% discount at Panthers outlets

Free post-mix on shift

20% discount on Panthers merchandise

Staff social events and wellbeing

Résumé du poste

Panthers Glenbrook in the Blue Mountains foothills is seeking a hands-on Café / Bar Supervisor to lead daily service across our cafe and bar. You’ll supervise, coach and support a friendly team to deliver consistent coffee, food and beverage standards.

With RSA, RCG and Barista cert, you’ll manage shifts, stock, safety and customer queries, while promoting safe service and operating across events. This role offers a rotating roster, onsite parking, staff discounts and opportunities to contribute

Qualifications

• 2+ years in a supervisory or management role within hospitality.
• Strong written and verbal communication skills.
• Excellent shift coordination and customer service skills.
• Sound judgment handling busy periods and operational decisions.
• Intermediate computer skills including Microsoft applications.

Responsabilités

• Supervise café and bar service; maintain standards across coffee, food and beverages.
• Lead briefings; allocate duties and provide direction each shift.
• Provide hands-on support with coffee, bar operations and service.
• Monitor stock, assist with ordering and keep areas stocked.
• Resolve customer enquiries and complaints promptly.

Connaissances

Supervisory experience

Hospitality experience

Customer service

Communication skills

RSA/RCG Barista cert

Microsoft Office

Outils

Microsoft Office

Description du poste

The Opportunity

As Café / Bar Supervisor, you will supervise daily service across our café and bar, providing clear direction and hands‑on support to keep each shift running smoothly. Based at the foothills of the Blue Mountains, Glenbrook Panthers is a family‑friendly club with a strong community focus. You’ll be part of a collaborative team, leading and developing our café and bar employees to deliver an exceptional experience for our members and guests.

As a Café / Bar Supervisor, you will:

• Supervise café and bar service, maintaining consistent standards across coffee, food and beverages.
• Conduct team briefings, allocate duties and provide clear direction throughout each shift
• Provide hands‑on support with coffee preparation, bar operations and food and beverage service
• Monitor stock levels, assist with ordering and keep service areas stocked and organised
• Resolve customer enquiries and complaints promptly and professionally
• Complete daily shift reports, cash handling and cash reconciliation
• Prepare and set up function spaces, ensuring every detail is ready for a successful event
• Maintain high standards of cleanliness, hygiene and presentation across café and bar areas
• Work collaboratively with other departments to support smooth club operations
• Train, motivate and support team members, providing feedback and escalating performance concerns as required
• Promote safe and responsible service, ensuring compliance with RSA, food safety and WHS requirements, Panthers policies and relevant legislation

About you

You’re a confident, hands‑on supervisor who leads by example and supports your team to deliver great service. You stay calm during busy periods, think on your feet and take a practical approach to resolving problems.

You also bring:

• 2 years + experience in a supervisory or management role within the hospitality industry
• Strong written and verbal communication skills
• Excellent shift coordination and customer service skills
• Sound judgement and confidence handling challenging situations and making day‑to‑day operational decisions
• Intermediate computer skills, including proficiency in Microsoft applications
• High standards of personal presentation and grooming
• A current RSA and RCG Competency Card and Barista Certificate
• Availability to work a rotating roster, including days, nights, weekends and public holidays.

As part of the Panthers team, you’ll enjoy:

• 40% discount at all Panthers‑owned food outlets and free post‑mix while on shift
• 20% discount on Panthers merchandise and the pride of being part of a Premiership‑winning team
• Enjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers
• Reward and recognition programs that celebrate outstanding contributions
• Wellbeing Leave and Purchased Annual Leave for eligible PT & FT employees to enjoy greater work‑life flexibility
• Staff social events and opportunities to connect with your teammates
• Free onsite parking

About Us

Located at the foothills of the Blue Mountains, Glenbrook Panthers is a welcoming, family‑friendly club with a strong connection to the local community.

We are one of five venues within Panthers Group, a not‑for‑profit organisation and one of Australia’s largest entertainment groups, proudly home to the mighty Penrith Panthers NRL team.

Due to our large volume of applications, please note only shortlisted candidates will be contacted.