Café & Bar Supervisor — Lead Service & Team

Panthers Glenbrook; Glenbrook; In loco; AUD 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts at Panthers venues

Staff events

Free onsite parking

Descrizione del lavoro

Glenbrook Panthers in New South Wales is seeking a hands-on Café / Bar Supervisor to lead daily service across our café and bar, ensuring high standards and a great member/guest experience. You’ll supervise shifts, support coffee/food/beverage operations, manage stock, train staff, and ensure RSA, food safety and WHS compliance, while collaborating with other departments.

Join a family-friendly club with a community focus and help deliver exceptional service across events and daily operations

Competenze

• Hospitality supervisory experience required.
• RSA certification and food safety knowledge required.
• Availability for rotating roster, including nights and weekends.

Mansioni

• Supervise café and bar service, maintaining consistent standards across coffee, food and beverages.
• Conduct team briefings, allocate duties and provide clear direction throughout each shift.
• Provide hands-on support with coffee preparation, bar operations and food and beverage service.
• Monitor stock levels, assist with ordering and keep service areas stocked and organised.
• Resolve customer enquiries and complaints promptly and professionally.
• Complete daily shift reports, cash handling and cash reconciliation.
• Prepare and set up function spaces, ensuring every detail is ready for a successful event.
• Maintain high standards of cleanliness, hygiene and presentation across café and bar areas.
• Work collaboratively with other departments to support smooth club operations.
• Train, motivate and support team members, providing feedback and escalating performance concerns as required.
• Promote safe and responsible service, ensuring RSA, food safety and WHS requirements, Panthers policies and relevant legislation.

Conoscenze

Supervisory experience

Customer service

Roster coordination

Communication skills

Problem solving

Formazione

RSA certification

RCG Competency Card

Barista Certificate

Strumenti

MS Office

POS systems

Descrizione del lavoro

Glenbrook Panthers in New South Wales is seeking a hands-on Café / Bar Supervisor to lead daily service across our café and bar, ensuring high standards and a great member/guest experience. You’ll supervise shifts, support coffee/food/beverage operations, manage stock, train staff, and ensure RSA, food safety and WHS compliance, while collaborating with other departments.

Join a family-friendly club with a community focus and help deliver exceptional service across events and daily operations