Cabin Crew Operations Coordinator – Travel Perks & Growth

Qantas Airways; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Travel benefits

Career development

Team environment

Staff discounts

Job summary

Jetstar is seeking a Cabin Crew Coordinator at our Melbourne head office to provide administrative and workforce coordination support to Cabin Crew leaders and crew. In this fast-paced role you’ll coordinate workforce and onboarding activities, assist with employment, payroll and operational queries, and ensure key employee records, processes and requirements are managed accurately and efficiently.

Working closely with teams across Workforce Planning, Training, Talent Acquisition, Onboarding and

Qualifications

• Experience in administration, payroll or workforce coordination.
• Experience supporting employees and operational leaders.
• Strong planning, prioritisation and problem-solving skills.
• Excellent written and verbal communication.
• Confident coordinating multiple stakeholders and following actions.
• High level of accuracy, confidentiality and process discipline.
• Ability to adapt to changing priorities and identify improvements.
• Experience in aviation or regulated environment desirable.
• Qualification in business or related discipline highly regarded.

Responsibilities

• Coordinate workforce activities, recruitment administration and crew movements.
• Support team coordination, meetings and events.
• Maintain accurate employee data, trackers and records.
• Support Cabin Crew onboarding and employee administration.
• Coordinate uniforms, ASICs, passes and other operational requirements.
• Process payroll information, expenses, invoices and leave requests.
• Manage crew compliance and required documentation.
• Partner with key teams to resolve queries and outstanding actions.
• Provide general administrative support to the Cabin Crew and Head Office teams.
• Identify and elevate risks, delays or discrepancies as required.
• Build strong working relationships and collaborate effectively with our centralised admin team.

Skills

Administration

Payroll coordination

HR coordination

Stakeholder management

Attention to detail

Education

Business/Administration qualification

Job description

Jetstar is seeking a Cabin Crew Coordinator at our Melbourne head office to provide administrative and workforce coordination support to Cabin Crew leaders and crew. In this fast-paced role you’ll coordinate workforce and onboarding activities, assist with employment, payroll and operational queries, and ensure key employee records, processes and requirements are managed accurately and efficiently.

Working closely with teams across Workforce Planning, Training, Talent Acquisition, Onboarding and