Byron Bay Medical Receptionist — Welcoming Patient Care & Admin

North Coast TMS; Byron Bay; On-site; AUD 50,000 - 60,000; Full time

Job summary

North Coast TMS in Byron Bay is seeking a friendly medical receptionist to join our team. You will greet patients, answer calls, schedule appointments, and manage payments while maintaining confidential records.

Experience in medical reception or healthcare administration is highly regarded, with training available for the Xestro platform. Availability on-site in Byron Bay on Tuesdays and/or Thursdays is required.

Qualifications

• Experience in medical reception or healthcare administration preferred.
• Ability to learn new systems and use computers confidently.
• Strong communication and empathy when dealing with patients.

Responsibilities

• Greeting patients and creating a welcoming experience
• Answering phone calls and responding to patient enquiries
• Scheduling, confirming and managing appointments
• Processing Medicare claims, payments and patient accounts
• Maintaining accurate and confidential patient records
• Liaising with doctors, allied health professionals and external providers
• Supporting the clinical and administration teams as required

Skills

Customer service

Communication

Organisation

Confidentiality

Job description

North Coast TMS in Byron Bay is seeking a friendly medical receptionist to join our team. You will greet patients, answer calls, schedule appointments, and manage payments while maintaining confidential records.

Experience in medical reception or healthcare administration is highly regarded, with training available for the Xestro platform. Availability on-site in Byron Bay on Tuesdays and/or Thursdays is required.