Business Support Officer

UnitingCare Wesley Bowden; Adelaide; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Salary packaging

Flexible leave

Career development

Wellbeing support

Job summary

UnitingCare Wesley Bowden is seeking a friendly and organised Receptionist/Administrative Support to provide comprehensive front-of-house and administrative assistance across the organisation. You will welcome visitors, manage bookings, handle mail and invoices, and support various departments with accuracy and timeliness.

You will bring excellent customer service, strong organisational skills, proficiency with Microsoft Office, and experience in reception or admin roles.

Qualifications

• Excellent customer service and communication skills are essential.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Previous experience in reception and/or administrative support roles.

Responsibilities

• Delivering a welcoming and professional reception experience for visitors and stakeholders.
• Providing high-quality administrative support and ensuring tasks are completed accurately and on time.
• Managing room and fleet vehicle bookings and coordinating maintenance requirements.
• Processing incoming and outgoing mail and invoices.
• Processing client payments in a timely and accurate manner.
• Coordinating property maintenance requests and maintaining relevant registers.
• Contributing to continuous improvement initiatives within the Business Support Services team.

Skills

Customer service

Organisation

Communication

Reception experience

Stakeholder relations

Education

Business Administration qualification

Tools

Microsoft Office

Job description

About the Role

Reporting to the Senior Business Services Officer, the role provides comprehensive reception and administrative support across the organisation. Key responsibilities include:

• Delivering a welcoming and professional reception experience for visitors and stakeholders.
• Providing high-quality administrative support and ensuring tasks are completed accurately and on time.
• Managing room and fleet vehicle bookings and coordinating maintenance requirements.
• Processing incoming and outgoing mail and invoices.
• Processing client payments in a timely and accurate manner.
• Coordinating property maintenance requests and maintaining relevant registers.
• Contributing to continuous improvement initiatives within the Business Support Services team.

About You

• Excellent customer service and communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• High attention to detail and accuracy.
• Ability to build positive relationships with a diverse range of stakeholders.
• A proactive, collaborative, and solutions-focused approach.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Previous experience in reception and/or administrative support roles.
• A qualification in Business Administration or equivalent experience will be highly regarded.

You will be required to hold or obtain:

• Right to work in Australia
• Current South Australian Driver's Licence
• Working with Children Check
• NDIS Worker Screening Check
• National Police Check

UCWB

Our purpose

Together we build connected and thriving communities.

Our Values

• Connect and Belong
• Open and Curious
• Bold and Brave

Our Strategy

• Innovate and build thriving communities
• Grow positive impact together with community
• Mobilise our vibrant, engaged, learning organisation.

We build connected and thriving communities with a team of over 220 staff and volunteers. For 140 years, we’ve been walking alongside people to create positive futures and lead independent lives they are proud of. We deliver services in Aged Care, Children & Family, Financial Health, Mental Health, NDIS, and childcare.

At UCWB, we celebrate the power of difference and the strength that harnessing our differences creates. We value the experience and expertise of people from all cultures, ages, spiritualties, disabilities, genders, sexualities, thinking patterns, caring status, bodies and backgrounds. We are committed to action that makes our organisation and the wider community welcoming, safe and inclusive.

What we can offer you

You're joining an organisation that truly cares about your wellbeing, values what you do and celebrates success.

• Industry-leading job satisfaction and workplace flexibility.
• Salary packaging/tax free income for eligible employees offering 6-12% increase in your take-home pay (package up to $15,900 per year pre-tax and an additional $2,650 Meals and Entertainment).
• An equal opportunity workplace where diversity, inclusion and lived experience are genuinely valued.
• Career and personal development opportunities.
• Personalised support and counselling for mental health challenges for you, your immediate household members, in person, over the phone or online.
• Flexible leave provisions including: access to 4 weeks paid parental leave in excess of the government scheme for eligible employees, option to apply for up to 2 weeks leave in advance (upon successful completion of probation) and option to cash out long service leave after 7 years of service.
• Superannuation Guarantee paid on every eligible dollar earned.
• Discounts on a range of products and services through our salary packaging provider Community Business Bureau (CBB).

You will thrive in a supportive workplace which celebrates its rich, diverse and inclusive workforce.

Location

This role is based at our head office – 77 Gibson St, Bowden SA.