Business Support Officer

Www.chandlermacleod.com; Coffs Harbour City Council; Hybrid; AUD 71,000 - 96,000; Full time

Benefits offered by this job

Work in State Government

Collaborative team environment

Competitive daily rate of AUD 450 + 4%

Job summary

Chandler Macleod is seeking an experienced Business Support Officer to support a State Government team in a fast-paced environment. The role is casual with full-time hours (8 hrs/day, 40/week) for an initial six-month engagement.

It offers 2 days work-from-home and 3 days in the Coffs Harbour office. Responsibilities include administration, records management, correspondence and reporting, and coordinating meetings.

Qualifications

• Previous experience in an administration, office support or customer service role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy when managing records and documentation.
• Proficiency in Microsoft Office Suite and other business systems.
• Experience maintaining electronic filing and record management systems.
• Previous experience within a government environment will be highly regarded.
• Drivers licence.

Responsibilities

• Provide administrative and office support to assist the day-to-day operations of the business unit.
• Manage and process business information, ensuring records are accurate, accessible and maintained in line with policies and procedures.
• Prepare correspondence, reports, presentations and other documentation using a range of office technologies.
• Maintain filing and record management systems, ensuring information is stored, tracked and retrieved efficiently.
• Coordinate meetings, schedules and administrative activities across the team.
• Build and maintain effective working relationships with internal stakeholders and other business units.
• Support continuous improvement by identifying opportunities to enhance administrative processes and systems.
• Provide assistance to other administration team members as required.
• Undertake customer service and reception duties, acting as a first point of contact and ensuring enquiries are resolved or escalated appropriately.

Skills

Administration

Organisational skills

Written & verbal communication

Attention to detail

Microsoft Office

Record management

Government environment experience

Driver's license

Tools

Microsoft Office Suite

Job description

About the role

An exciting opportunity is available for an experienced Business Support Officer to join a State Government team. Reporting to the Manager, Sector Relationships, you will play a key role in supporting the efficient operation of the business unit through the delivery of high-quality administrative, customer service and office support functions. This position is ideal for an organised and proactive administrator who enjoys working in a fast-paced environment, managing competing priorities and delivering exceptional service to internal and external stakeholders.

This is a casual role offering full time hours (8 hrs per day / 40 hours per week) with an initial engagement period of 6 months from commencement. 2 days WFH are on offer, with 3 days based in the Coffs office.

Duties

• Provide administrative and office support to assist the day-to-day operations of the business unit.
• Manage and process business information, ensuring records are accurate, accessible and maintained in line with policies and procedures.
• Prepare correspondence, reports, presentations and other documentation using a range of office technologies.
• Maintain filing and record management systems, ensuring information is stored, tracked and retrieved efficiently.
• Coordinate meetings, schedules and administrative activities across the team.
• Build and maintain effective working relationships with internal stakeholders and other business units.
• Support continuous improvement by identifying opportunities to enhance administrative processes and systems.
• Provide assistance to other administration team members as required.
• Undertake customer service and reception duties, acting as a first point of contact and ensuring enquiries are resolved or escalated appropriately.

Skills and Experience

• Previous experience in an administration, office support or customer service role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy when managing records and documentation.
• Proficiency in Microsoft Office Suite and other business systems.
• Experience maintaining electronic filing and record management systems.
• Previous experience within a government environment will be highly regarded.
• Drivers licence.

Benefits

• Opportunity to work within a respected State Government organisation.
• Supportive and collaborative team environment.
• Competitive daily renumeration on offer of $450 per day + super

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.