Business Support Coordinator

Amey Australia; Noosa Shire; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Annual Wellness Subsidy

Birthday Leave

Career progression opportunities

Professional development

Job summary

Turbid Water Solutions on the Sunshine Coast is seeking a highly organised Business Support Coordinator. The role is available as either a full-time permanent position or a part-time role, offering flexibility to suit the right candidate.

You will provide critical administrative and operational support across business operations, project delivery, client service and office management, working closely with technical staff and external stakeholders.

Qualifications

• Experience in professional services or consulting environments.
• Strong coordination and administration skills.
• Ability to support project delivery and client service.

Responsibilities

• Serve as first point of contact for client enquiries and visitors.
• Coordinate meetings, prepare agendas and record minutes.
• Assist with financial administration and invoicing support.
• Coordinate procurement, inventory and office assets.
• Support project managers and field teams with admin tasks.
• Maintain office processes and support health and safety initiatives.

Skills

Organised

Time management

Communication

Stakeholder management

MS Office

Education

Certificate III or Diploma in Business Administration

Job description

Turbid Water Solutions is seeking a highly organised and proactive Business Support Coordinator to join our growing Water Solutions team on the Sunshine Coast. This opportunity is available as either a full-time permanent position or a part-time role, offering flexibility to suit the right candidate.

This is a diverse and hands-on role that provides critical support across business operations, project delivery, client service, scheduling, financial administration and office management functions. Working closely with technical staff, project managers, field technicians and external stakeholders, you will play a vital role in ensuring the smooth day-to-day operation of the business and maintaining high levels of service for our clients.
You will enjoy variety in your work, taking ownership of administrative and operational processes while partnering with a multidisciplinary team to support project delivery and business growth.

Key Responsibilities

Business Administration & Client Support

Serve as the first point of contact for client enquiries, visitors and incoming telephone calls.
Manage the shared business email inbox and coordinate enquiries to the appropriate team members.
Provide high-quality administrative support to technical and project delivery teams.
Coordinate meetings, prepare agendas, record minutes and track action items.
Assist with preparation of correspondence, reports, presentations and business documentation.
Conduct research and gather information to support operational and project requirements.
Support business development activities, proposals, tenders and client submissions.

Project & Operational Coordination

Support Project Managers with project administration and coordination activities.
Liaise with clients, suppliers, subcontractors and councils on behalf of project teams.
Manage job control systems including quotations, work orders and project documentation.
Coordinate technician scheduling and resource allocation in consultation with operational leaders.
Support the effective coordination and administration of field operations and service delivery activities.
Monitor workflow requirements and assist teams in meeting project deadlines and client expectations.

Coordinate monthly client invoicing and billing activities.
Manage supplier invoices and facilitate approval processes.
Undertake debtor follow-up activities prior to escalation to management.
Assist with month-end financial administration and reporting requirements.
Support management by collating financial and operational data for reporting purposes.

Procurement, Inventory & Asset Management

Coordinate ordering and procurement of office supplies, equipment and project materials.
Manage stock control, inventory records and replenishment activities.
Coordinate supplier relationships and purchasing requirements.
Support inventory management of equipment, chemicals and operational consumables.
Manage office assets and assist with tracking business equipment and resources.

Office & Facilities Management

Ensure the efficient day-to-day operation of the Sunshine Coast office.
Coordinate facilities management, maintenance requests and office services.
Manage office consumables and maintain suitable inventory levels.
Liaise with external IT providers to coordinate issue resolution and support business continuity.
Assist with workplace health and safety initiatives and maintain a safe workplace environment.

People, Travel & Event Coordination

Support employee onboarding and offboarding processes.
Coordinate corporate travel, accommodation and logistical arrangements.
Assist with organising conferences, corporate functions and team events.
Coordinate conference materials, marketing resources and event requirements.
Provide administrative support across business units as required.

About You

You are an organised and adaptable professional who enjoys being the central point of coordination within a busy team environment.

You will bring:
Previous experience in an administration, business support, office coordination, executive assistant or similar role.
Strong organisational and time-management skills with the ability to manage competing priorities.
Excellent verbal and written communication skills.
A customer-focused approach and strong stakeholder management capability.
High attention to detail and a commitment to delivering accurate work.
Strong problem-solving and decision-making skills.
Ability to work independently while supporting a collaborative team environment.
Intermediate to advanced Microsoft Office Suite skills.
A proactive and flexible approach to supporting business operations.
Knowledge of Quality Assurance systems and processes (desired).

Required Education & Experience

Experience within professional services, engineering, consulting, construction, infrastructure or technical environments.
Experience supporting project delivery teams and coordinating multiple internal and external stakeholders.

Certificate III or Diploma in Business Administration or a related discipline. Exposure to invoicing, scheduling, procurement, inventory control and project administration activities.
Exposure to financial administration, debtor management or reporting processes.

• Opportunity to build a long-term career as the business grows.
• Diverse and engaging project work with genuine variety.
• Exposure to multidisciplinary projects and clients across multiple sectors.
• Supportive and collaborative team environment.
• Ongoing professional development and career progression opportunities.
• Annual Wellness Subsidy to support healthy lifestyle initiatives.
• Birthday Leave and additional employee benefits.
• Strong focus on employee wellbeing, safety and professional growth.
• Be part of a nationally recognised consultancy backed by a global organisation.