Group Support Officer

Seqwater; City of Brisbane; On-site; AUD 108,000 - 119,000; Full time

Benefits offered by this job

12.75% Superannuation

Job summary

Seqwater is seeking a Group Support Officer to back the Executive General Manager for Integrated Planning & Performance and senior leaders. You will maintain diary schedules, prepare documents, handle procurement, and coordinate projects.

You will act as a liaison across IPP, Seqwater teams, and external stakeholders, ensuring smooth operations and timely delivery of strategic initiatives. A proactive, detail-focused professional will excel here.

Qualifications

• Proven experience in executive administration and project support.
• Strong organisational, communication, and customer service skills.
• High-level proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with minute-taking, report preparation, and office systems management.
• Ability to manage competing priorities, meet deadlines and act with discretion.
• Understanding of project management principles and resource coordination.
• A proactive approach to learning new systems, policies and stakeholder environments.

Responsibilities

• Executive & Office Support: Manage day-to-day functions and provide high-level support to the Executive General Manager and senior leaders.
• Board & Committee Support: Coordinate Board papers, agendas, reports and minutes.
• Project & Administration: Support documentation, procurement, budgeting and records management.
• Stakeholder Engagement: Liaise between IPP Group, Seqwater teams and external partners.
• Project Coordination: Assist with planning, reporting, research and documentation for project delivery.
• Event & Leadership Support: Prepare materials for meetings and events; represent GM during absences.
• Incident Response: Provide available support outside standard hours for emergencies as required.

Skills

Executive administration

Project support

Organisational skills

Communication skills

Customer service

Discretion

Microsoft Office

Minute-taking

Report preparation

Prioritisation

Project coordination

Tools

Microsoft Office

Job description

Water is essential for life. At Seqwater, we’re not just delivering water—we’re driving innovation, growth and transformation to secure the future of water across South East Queensland.

As one of the largest water businesses with the most geographically spread and diverse asset base of any capital city in Australia, our operations extend from the New South Wales border to the base of the Toowoomba ranges and north to Gympie.

As we enter an exciting period of expansion, we're embracing new technologies and sustainable practices to meet the growing needs of our region. We work collaboratively across our organisation and with our stakeholders, constantly striving to enhance the quality of service we provide. As we modernise our systems and invest in smarter water grids, we remain focused on delivering the highest standard of service, always with the future in mind.

Our transformation is about more than just infrastructure—it’s about people. Our team of dedicated professionals are united by a shared passion for creating lasting, meaningful outcomes for the communities we serve, and this is reflected in Our Vision, Water for Life, Our Promise - Safe for Life, and Our Values of integrity, respect, care, and courage that shape everything we do.

About Your Opportunity

As Group Support Officer, you’ll play a central role in supporting the Executive General Manager for Integrated Planning & Performance (IPP) and senior leaders. Working in a dynamic, high-performing team, you'll ensure the smooth and efficient running of the office through exceptional organisation, discretion, and proactive support.

You’ll be a key communication link between the IPP Group, other Seqwater teams, and external stakeholders. Your ability to juggle complex priorities—such as diary management, document preparation, procurement, and project coordination—will be critical to the success of this role.

This is a great opportunity to work on meaningful initiatives that support the delivery of strategic water infrastructure outcomes for South East Queensland.

Key Responsibilities

• Executive & Office Support: Manage day-to-day office functions and provide high-level administrative support to the Executive General Manager and senior leaders.
• Board & Committee Support: Coordinate the preparation of Board papers, agendas, reports, and minutes to a high standard.
• Project & Administration: Support documentation, procurement, budgeting, and records management for group-wide initiatives.
• Stakeholder Engagement: Act as the primary liaison for the IPCD Group, fostering strong communication across teams and with external partners.
• Project Coordination: Assist with planning, reporting, research, and documentation to support project delivery.
• Event & Leadership Support: Prepare materials for meetings and events, and act on behalf of the General Manager as authorised during absences.
• Incident Response: Be available outside of standard hours to support emergency or incident response as required.

About You

To be successful in this role, you will have:

• Proven experience in executive administration and project support.
• Strong organisational, communication, and customer service skills.
• High-level proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with minute-taking, report preparation, and managing office systems.
• The ability to manage competing priorities, meet deadlines, and act with discretion.
• A sound understanding of project management principles and resource coordination.
• A proactive approach to learning new systems, policies, and stakeholder environments.

This position will be offered on a permanent full-time basis with a salary ranging from $108,332 – $119,130, plus 12.75% superannuation.

Appointment to this role is subject to the provision of a national police check and may be subject to other medical/character requirements. Please note that people with criminal records are not automatically deemed ineligible. Each application will be considered on its merits.

For a more detailed preview of the work that you will be involved in for this role, feel free to take a look at the position description on our careers page - careers.seqwater.com.au We also invite you to connect with us on LinkedIn and join our growing community of followers to see all the latest news and job opportunities as and when they happen - https://www.linkedin.com/company/seqwater/

If you are looking for an extraordinary career in which you can make a real impact, we'd love to hear from you!