Business Support

Private Advertiser; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Job summary

Private Advertiser on the Gold Coast is seeking a motivated Business Support Person to handle day-to-day admin tasks and help keep operations running smoothly. You will learn and grow within a fast-paced, supportive team that values initiative and reliability.

Key duties include client onboarding, CRM updates, basic bookkeeping, social media management, and coordinating internal communications. A positive attitude and willingness to learn are essential.

Qualifications

• Strong written and verbal communication skills.
• Experience using Microsoft Office, Xero and Zoho CRM.
• Comfortable with phone platforms and logging call data.
• Excellent organisational skills and attention to detail.
• Able to multitask, prioritise and pivot.
• Eager to learn and adapt in a fast-paced environment.
• Able to work independently and in a team.
• Positive, can-do attitude; delivering great results.

Responsibilities

• Ensure the office runs efficiently on a day-to-day basis.
• Manage office supplies and general office requirements.
• Handle enquiries professionally and escalate when needed.
• Provide general administrative support across the business.
• Answer and direct phone calls and emails professionally.
• Oversee client onboarding for a seamless experience.
• Update CRM with client activities and information.
• Maintain filing systems (physical and digital).
• Assist with coordinating events, meetings, and internal communications.
• Perform basic bookkeeping: reconciliations, invoicing, AR and AP.
• Manage social media accounts and engage with followers.

Skills

Communication skills

Organization

Multitasking

Teamwork

Proactive attitude

Fast learner

Education

Business Administration degree/diploma

Tools

Microsoft Office

Xero

Zoho CRM

Phone systems

Job description

We are a fast-growing, small to mid-sized company based on the Gold Coast. We're looking for an All-Round Superstar to join our team — someone with a positive attitude, strong administrative skills, and a genuine desire to grow with and contribute to our business.

About the role

As a Business Support Person, you will play a key role in supporting our team with day-to-day administrative tasks and helping ensure our operations run smoothly. You'll have the opportunity to learn, grow, and develop new skills while contributing to a fast-paced, supportive environment.

Key responsibilities

• Ensure the office runs efficiently and effectively on a day-to-day basis
• Manage office supplies and general office requirements
• Handle enquiries professionally and courteously, escalating to management only when necessary
• Provide general administrative support across various areas of the business as required
• Answer and direct phone calls and emails in a professional manner
• Oversee the client onboarding process, ensuring a seamless and positive experience for new clients
• Update the CRM with client activities and relevant information
• Maintain and organise filing systems, both physical and digital
• Assist with coordinating events, meetings, and internal communications
• Perform basic bookkeeping functions, including reconciliations, invoicing, accounts receivable and accounts payable
• Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence
• Report directly to the Office Manager

About you

• Strong written and verbal communication skills
• Experience using Microsoft Office, Xero accounting software, and Zoho CRM
• Comfortable working with phone platforms and logging call data
• Excellent organisational skills and attention to detail
• Able to multitask, prioritise, and pivot when required
• Eager to learn and adapt in a fast-paced environment
• Able to work both independently and as part of a team
• A positive, can-do attitude with a passion for delivering great results
• A degree or diploma in Business Administration or a related field is preferred, though not essential

Be part of a growing company with exciting opportunities for career progression

Join a down-to-earth, supportive team that values hard work and success

Participate in quarterly social events and team-building activities

Work in a positive and empowering environment with a supportive management structure