Business Support

Smooth Move Removals; Gold Coast City; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Career progression

Team environment

Quarterly social events

Supportive management

Job summary

Smooth Move Removals on the Gold Coast is seeking a proactive Business Support Person to handle day-to-day administration and help ensure our operations run smoothly.

You’ll support the team with client onboarding, CRM updates, invoicing, and social media, while keeping filing systems organised in a fast-paced, supportive environment.

Qualifications

• A degree or diploma in Business Administration or related field is preferred, though not essential.
• Strong administrative skills and attention to detail are essential.

Responsibilities

• Ensure the office runs efficiently and effectively on a day-to-day basis.
• Manage office supplies and general office requirements.
• Handle enquiries professionally and courteously, escalating to management only when necessary.
• Provide general administrative support across various areas of the business as required.
• Answer and direct phone calls and emails in a professional manner.
• Oversee the client onboarding process, ensuring a seamless and positive experience for new clients.
• Update the CRM with client activities and relevant information.
• Maintain and organise filing systems, both physical and digital.
• Assist with coordinating events, meetings, and internal communications.
• Perform basic bookkeeping functions, including reconciliations, invoicing, accounts receivable and accounts payable.
• Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence.
• Report directly to the Office Manager

Skills

Admin skills

Communication

MS Office

Xero

Zoho CRM

Organisational skills

Multitasking

Team player

Learning agility

Education

Diploma in Business Administration

Tools

Xero accounting

Zoho CRM

Microsoft Office

Job description

We are a fast-growing, small to mid-sized company based on the Gold Coast. We're looking for an All-Round Superstar to join our team – someone with a positive attitude, strong administrative skills, and a genuine desire to grow with and contribute to our business.

About the role

As a Business Support Person, you will play a key role in supporting our team with day-to-day administrative tasks and helping ensure our operations run smoothly. You'll have the opportunity to learn, grow, and develop new skills while contributing to a fast-paced, supportive environment.

Key responsibilities

• Ensure the office runs efficiently and effectively on a day-to-day basis
• Manage office supplies and general office requirements
• Handle enquiries professionally and courteously, escalating to management only when necessary
• Provide general administrative support across various areas of the business as required
• Answer and direct phone calls and emails in a professional manner
• Oversee the client onboarding process, ensuring a seamless and positive experience for new clients
• Update the CRM with client activities and relevant information
• Maintain and organise filing systems, both physical and digital
• Assist with coordinating events, meetings, and internal communications
• Perform basic bookkeeping functions, including reconciliations, invoicing, accounts receivable and accounts payable
• Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence
• Report directly to the Office Manager

About you

• Strong written and verbal communication skills
• Experience using Microsoft Office, Xero accounting software, and Zoho CRM
• Comfortable working with phone platforms and logging call data
• Excellent organisational skills and attention to detail
• Able to multitask, prioritise, and pivot when required
• Eager to learn and adapt in a fast-paced environment
• Able to work both independently and as part of a team
• A positive, can-do attitude with a passion for delivering great results
• A degree or diploma in Business Administration or a related field is preferred, though not essential

Benefits

• Be part of a growing company with exciting opportunities for career progression
• Join a down-to-earth, supportive team that values hard work and success
• Participate in quarterly social events and team-building activities
• Work in a positive and empowering environment with a supportive management structure

About us

We are a fast-growing, small to mid-sized company based on the Gold Coast. We're looking for an All-Round Superstar to join our team – someone with a positive attitude, strong administrative skills, and a genuine desire to grow with and contribute to our business.

About the role

As a Business Support Person, you will play a key role in supporting our team with day-to-day administrative tasks and helping ensure our operations run smoothly. You'll have the opportunity to learn, grow, and develop new skills while contributing to a fast-paced, supportive environment.

Key responsibilities

• Ensure the office runs efficiently and effectively on a day-to-day basis
• Manage office supplies and general office requirements
• Handle enquiries professionally and courteously, escalating to management only when necessary
• Provide general administrative support across various areas of the business as required
• Answer and direct phone calls and emails in a professional manner
• Oversee the client onboarding process, ensuring a seamless and positive experience for new clients
• Update the CRM with client activities and relevant information
• Maintain and organise filing systems, both physical and digital
• Assist with coordinating events, meetings, and internal communications
• Perform basic bookkeeping functions, including reconciliations, invoicing, accounts receivable and accounts payable
• Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence
• Report directly to the Office Manager

About you

• Strong written and verbal communication skills
• Experience using Microsoft Office, Xero accounting software, and Zoho CRM
• Comfortable working with phone platforms and logging call data
• Excellent organisational skills and attention to detail
• Able to multitask, prioritise, and pivot when required
• Eager to learn and adapt in a fast-paced environment
• Able to work both independently and as part of a team
• A positive, can-do attitude with a passion for delivering great results
• A degree or diploma in Business Administration or a related field is preferred, though not essential

Benefits

• Be part of a growing company with exciting opportunities for career progression
• Join a down-to-earth, supportive team that values hard work and success
• Participate in quarterly social events and team-building activities
• Work in a positive and empowering environment with a supportive management structure