Business Services Manager

Ausphin Pty Ltd; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Ausphin Pty Ltd is seeking an experienced Business Services Manager to lead our Parramatta Head Office and coordinate corporate functions for growth. You will partner with senior leadership to align strategy with daily operations and ensure efficient management of people, finances, and infrastructure.

You will work across Australia, the Philippines, and the UAE, driving compliance, financial planning, and stakeholder engagement while fostering a high-performance culture and global collaboration.

Qualifications

• Bachelor’s degree or higher in Business Administration, Management, Commerce, or related field.
• Minimum five (5) years in a senior corporate or management role.
• Proven leadership and organisational management skills.
• Strong understanding of Australian business compliance and HR frameworks.
• Excellent analytical, communication, and stakeholder management skills.
• Proficiency with business systems and tools such as Xero, CRM, HRIS.

Responsibilities

• Provide high-level administrative, strategic planning, and operational support to senior management.
• Develop and optimise administrative, financial, physical, and staff resources to achieve objectives.
• Develop and implement comprehensive administrative, financial, and operational guidelines.
• Provide information and support for financial reports and budgets, ensuring accuracy.
• Analyse complex resource management issues and prepare reports and submissions.
• Lead, manage, and develop administrative staff for timely information delivery.
• Represent the organisation in negotiations and external forums, promoting programs and policies.

Skills

Leadership

Stakeholder mgmt

Analytical skills

Communication

HR compliance

Business systems

Education

Bachelor’s degree or higher in Business/Admin/Commerce

Tools

Xero

CRM

HRIS

Job description

About Ausphin Group

Ausphin Group Pty Ltd is a leading Australian organisation specialising in workforce solutions, recruitment, training, and migration services for the hospitality industry. Established over a decade ago, Ausphin has built strong partnerships with hotels, restaurants, and hospitality groups across Australia and internationally.

With offices in Sydney, NZ, the Philippines, and the UAE, Ausphin continues to expand its operations and digital platforms, including the innovative Visume App — a video-based recruitment solution revolutionising hospitality hiring.

We are seeking an experienced Business Services Manager to lead and coordinate our corporate functions at the Parramatta Head Office and support the company’s next phase of strategic growth.

Thrilling Opportunity Alert: Become Our Sydney Business Service Manager!

We are searching for an exceptional Business Services Manager to join our dynamic and driven local team!

This role serves as a high-level strategic partner to senior leadership, bridging the gap between executive vision and daily operational execution. You will be responsible for the comprehensive management of the organization’s most vital assets—its people, finances, and infrastructure—while ensuring all internal systems are optimized for efficiency and compliance.

Why Join Us?

1. Global Collaboration: You'll be the vital link, working shoulder-to-shoulder with our incredibly talented, high-performing teams across Australia, the Philippines, and the UAE. Get ready for a truly international experience!
2. High Performance Culture: We're a collective of top-tier professionals dedicated to excellence. If you thrive in an environment where your best work is expected and celebrated, this is your stage.
3. Make Your Mark: This isn't just a job; it's a chance to shape our service delivery and drive success across multiple international hubs.

If you're a motivated leader ready for a role that offers excitement, global scope, and the chance to achieve phenomenal results, we want to hear from you!

Key Responsibilities

The successful candidate will be responsible for a range of strategic and operational tasks, including:

1. Strategic & Operational Support: Providing high-level administrative, strategic planning, and operational support, research, and expert advice to senior management on critical administrative matters such as staff management, financial planning, facility management, and information services.
2. Resource Management: Developing, managing, and optimising the organisation's administrative, financial, physical, and staff resources to achieve strategic objectives.
3. Policy & Procedure Development: Developing and implementing comprehensive administrative, financial, and operational procedural statements and guidelines for use by all staff within the organisation.
4. Financial Administration: Providing essential information and support for the preparation of financial reports and budgets, ensuring accuracy and adherence to financial regulations.
5. Issue Analysis: Analysing complex resource management issues and strategic initiatives that affect the organisation, and preparing thorough reports, correspondence, and submissions based on findings.
6. Team Leadership & Development: Leading, managing, and developing administrative staff to ensure the provision of accurate and timely information and seamless day-to-day business operations.
7. Representation & Promotion: Representing the organisation in key negotiations, and at conventions, seminars, public hearings, and forums. Promoting existing programs and new policies to external stakeholders.

Skills & Experience Required

1. Bachelor’s degree or higher qualification in Business Administration, Management, Commerce, or a related field (or equivalent experience).
2. Minimum five (5) years of experience in a senior corporate or management role (five (5) years preferred).
3. Proven leadership and organisational management skills.
4. Strong understanding of Australian business compliance and HR frameworks.
5. Excellent analytical, communication, and stakeholder management skills.
6. Proficiency with business systems and tools such as Xero, CRM, HRIS, and **********.