General Manager

Private Advertiser; Gold Coast City; On-site; AUD 180,000 - 220,000; Full time

Job summary

Private Advertiser on the Gold Coast Australia is seeking an experienced General Manager to lead our established business within the property and building services sector. This hands-on, data-driven leader will work with the Senior Leadership Team to drive strategy, people development, and operational excellence across NSW and QLD.

The role reports to Directors and focuses on turning data into action, shaping performance, and delivering measurable results.

Qualifications

• Proven senior leadership experience in GM/Operations roles.
• Exceptional people leadership with ability to develop managers and teams.
• Strong operational management with a track record of improving processes and performance.
• Highly analytical and data-driven, with ability to interpret reporting and drive decisions.
• Experience managing budgets, forecasts and KPIs across multiple functions.
• Strong cross-functional collaboration and stakeholder management.

Responsibilities

• Develop and execute strategies to drive revenue growth, profitability and expansion.
• Oversee performance and strategic direction of Sales, Marketing and Operations.
• Identify new commercial opportunities and areas for improvement.
• Translate objectives into actionable plans and measurable outcomes.
• Lead and develop an established leadership team and drive accountability.
• Oversee day-to-day operations, systems, processes and workflows.
• Analyze data to identify trends, risks and opportunities and develop dashboards.

Skills

Senior leadership experience

People leadership

Operational management

Analytical / data-driven

Budget / Forecast / KPIs

Stakeholder management

Job description

$180,000 – $220,000 per year + Commissions

An exciting opportunity has become available for an experienced and commercially minded General Manager to lead an established, rapidly growing Australian business operating within the property and building services sector.

With operations across NSW and QLD and ambitious plans for continued growth, we're looking for an exceptional leader who can bring together people, performance, operations and strategy to take the business to the next level.

As a key member of the Senior Leadership Team, you'll work closely with the Directors to oversee the Sales, Marketing and Operations functions, driving business performance, operational excellence and sustainable growth.

This is an opportunity for a hands on, data driven leader who thrives on developing great people, creating accountability and delivering measurable results.

What You'll Be Doing

Strategic Leadership & Business Growth

Develop and execute strategies that drive revenue growth, profitability and business expansion.

Oversee the performance and strategic direction of Sales, Marketing and Operations.

Identify new commercial opportunities, revenue streams and areas for business improvement.

Translate business objectives into clear priorities, actionable plans and measurable outcomes.

People Leadership & Operational Excellence

Lead, coach and develop an established leadership team, driving accountability and high performance.

Strengthen leadership capability, team structures and performance management practices.

Oversee day-to-day business operations, ensuring effective systems, processes and workflows.

Identify inefficiencies and implement improvements that enhance productivity, customer experience and profitability.

Drive collaboration and alignment across departments to achieve business objectives.

Data & Commercial Performance

Oversee budgets, forecasting, revenue performance and operational KPIs.

Analyse financial, sales, marketing and operational data to identify trends, risks and opportunities.

Develop meaningful reporting and dashboards that support informed decision-making.

Use data to drive accountability, improve efficiency and deliver measurable results.

Monitor performance across the business and ensure leaders are delivering against agreed targets.

About You

We're looking for a strong business leader first and foremost. Someone who understands how to lead people, drive operational performance and turn data into meaningful results.

To be successful, you'll bring:

Proven senior leadership experience, ideally in a General Manager, Operations Manager or similar role.

Exceptional people leadership skills, with experience developing managers and high-performing teams.

Strong operational management experience, with a track record of improving processes, efficiency and business performance.

Highly analytical and data-driven, with the ability to interpret reporting, identify opportunities and drive informed decisions.

Strong commercial acumen and experience managing budgets, forecasts and KPIs.

Experience overseeing multiple business functions and driving cross-departmental performance.

The ability to balance strategic thinking with hands‑on execution.

Excellent communication, stakeholder management and problem‑solving skills.

Previous sales leadership experience is highly advantageous, particularly within field sales, construction, property services or related industries. Experience overseeing Marketing functions will also be highly regarded.

Ultimately, we're looking for someone with the leadership capability, operational expertise and commercial mindset to drive the entire business forward.

What's In It for You?

$180,000-$220,000 base + super with the opportunity to earn up to $30,000 in quarterly performance incentives after your first six months. (OTE in the first year $240,000 - $280,000) Future uncapped commissions

A key position within the Senior Leadership Team, with genuine influence over business strategy.

The opportunity to lead and develop established teams across Sales, Marketing and Operations.

Direct collaboration with the Directors and wider leadership team.

Autonomy to implement improvements and make a genuine impact.

The opportunity to contribute to a growing, purpose-driven business.

A high-energy, supportive and performance-driven culture.

Long-term career opportunities as the business continues to grow.

Ready to Make Your Mark?

We're looking for an exceptional leader who knows how to develop people, drive operational excellence and turn business insights into results.

If you're commercially minded, data-driven and passionate about building high-performing teams and growing successful businesses, we'd love to hear from you.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years of Leadership Management experience do you have?