Business Operations Support

RelyOn Australia Pty Ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

RelyOn Australia Pty Ltd is seeking a highly organised Business Operations Support Officer to work closely with the Chief Operating Officer. This role offers exposure to executive leadership, strategic projects and performance improvement initiatives across multiple RTOs.

You will bring structure to complexity, coordinate priorities and enable teams to stay connected and accountable, while focusing on operational coordination, project support, reporting and cross-functional collaboration across

Qualifications

• Experience in operations coordination or business support roles.
• Proven ability to support senior executives.
• Strong written and verbal communication.
• Ability to manage multiple priorities and maintain confidentiality.
• Experience coordinating cross-functional projects.

Responsibilities

• Monitor and report on organisation-wide projects and strategic initiatives.
• Prepare business reports, dashboards and performance summaries.
• Assist with cross-functional communications preparation and coordination.
• Maintain action registers and ensure accountability for outcomes.
• Maintain calendar of consolidated deliverables across Operations.
• Assist with supplier/procurement contract prep and administration.
• Support workforce planning, recruitment coordination, onboarding/offboarding.
• Oversee operational effectiveness of training facilities.
• Consolidate reports from operational and corporate functions.

Skills

Operations coordination

Executive support

Cross-functional coordination

Project coordination

Stakeholder management

Attention to detail

Business writing

Confidentiality

Job description

About the role

Support the Chief Operating Officer | National Training Organisation

Make an impact across a growing education and training organisation.

We are seeking a highly organised, proactive and commercially minded Business Operations Support Officer to work alongside our Chief Operating Officer and support the delivery of key business priorities across our organisation.

This is a unique opportunity to work in a highly visible role that provides exposure to executive leadership, strategic projects, operational performance and business improvement initiatives across multiple Registered Training Organisations.

You will be someone who enjoys bringing structure to complexity, coordinating competing priorities, and helping teams stay connected and accountable.

While you will provide some support to the COO, the primary focus of the position is operational coordination, project support, reporting and facilitating collaboration across the business.

Key responsibilities

• Monitor and report on organisation wide projects and strategic initiatives
• Prepare business reports, dashboards and performance summaries
• Assist with preparation and coordination of cross-functional communications
• Maintain action registers and ensure accountability for agreed outcomes
• Maintain calendar of consolidated key deliverables across all Operations functions
• Assist with supplier/procurement contract preparation, review and administration activities
• Support workforce planning administration and recruitment coordinationFacilitate onboarding and offboarding processes for employees
• Oversee and support the operational effectiveness of our training facilities
• Consolidate reports from operational and corporate functions

About you

• Experience in operations coordination, business management support or similar roles
• Experience supporting senior executives
• Experience coordinating cross-functional business activities
• Experience coordinating projects and organisational initiatives
• Exceptional organizational and prioritisation skills
• Strong business writing and communication skills
• Highly developed stakeholder management skills
• High attention to detail
• Absolute integrity and confidentiality
• Professional judgement and maturity