business operations support officer

HR Partners; Irymple; On-site; AUD 60,000 - 80,000; Full time

Job summary

HR Partners is seeking an on-site Business Operations Support Officer to deliver high-quality front-of-house and back-of-house administration across regional and metropolitan sites. You will support staff, tenants and visitors, overseeing facilities, fleet administration, meeting rooms, and contractor coordination.

Join the statewide Operations team to help maintain smooth site operations, assist with finance tasks, and ensure safe, efficient workflows in a dynamic environment.

Qualifications

• Experience using business support software including Microsoft 365 and finance applications.
• Practical understanding of Occupational Health & Safety policies and contractor compliance.
• A valid Driver Licence.

Responsibilities

• Site Operations & Front of House: greet visitors, manage meeting rooms, respond to inquiries during desk hours.
• Facilities & Fleet Support: assist with facility management, contractor coordination, and fleet services.
• Administrative & Financial Support: accounts payable processing, contract management support, reporting and office workflows.
• Contractor Management & OH&S: supervise external contractors and suppliers per safety policies and regulations.
• Cross-Team Collaboration: work with statewide operations and finance teams on processes and projects.
• Cultural Safety: promote inclusive, respectful environments free from racism.

Skills

Attention to detail

Time management

Communication skills

OH&S knowledge

Driver Licence

Tools

Microsoft 365

Finance software

Job description

Join a statewide Operations team as a Business Operations Support Officer. In this key on-site role, you will deliver high-quality front-of-house and back-of-house business administration services to staff, tenants, and visitors across regional and metropolitan sites.

You will play an integral role in keeping site operations running smoothly—overseeing facility and fleet administration, managing meeting rooms, coordinating external contractors, and supporting finance and general business operations.

About the Role

Join a statewide Operations team as a Business Operations Support Officer. In this key on-site role, you will deliver high-quality front-of-house and back-of-house business administration services to staff, tenants, and visitors across regional and metropolitan sites.

You will play an integral role in keeping site operations running smoothly—overseeing facility and fleet administration, managing meeting rooms, coordinating external contractors, and supporting finance and general business operations.

Key Responsibilities

• Site Operations & Front of House: Deliver excellent front and back-of-house services, including greeting visitors, managing meeting rooms, and handling site-based inquiries during public desk hours (9 am – 1 pm, Tue–Thu).
• Facilities & Fleet Support: Assist with local facility management, contractor management, and site fleet services to ensure seamless daily site functionality.
• Administrative & Financial Support: Perform core administrative duties including accounts payable processing, contract management support, standard reporting, and general office workflow tasks.
• Contractor Management & OH&S: Supervision of external contractors and suppliers in line with departmental OH&S policies, procedures, and relevant legislative requirements to maintain a safe work environment.
• Cross-Team Collaboration & Project Support: Work closely with the Statewide Operations and Business & Finance Services teams to implement agreed processes, support branch-wide initiatives, and assist on special projects as directed.
• Cultural Safety: Actively practice and support cultural safety by creating inclusive, respectful environments and systems free from racism and discrimination.

Key Selection Criteria

Technical Expertise & Qualifications

• Systems Proficiency: Demonstrated experience using business support software, including Microsoft 365 and enterprise finance application software.
• OH&S Knowledge: Practical understanding of Occupational Health & Safety policies, procedures, and contractor compliance (highly regarded).
• Licence: A valid Driver Licence.

Core Capabilities

• Organization & Detail Focus: Excellent attention to detail with proven time-management skills to prioritize work independently and meet short or conflicting deadlines.
• Problem Solving & Analysis: Sound analytical and research skills, with the ability to identify operational issues, handle data, and put forward practical solutions.
• Written & Verbal Communication: Strong interpersonal skills with a mature, friendly, and confident approach when interacting with staff, public visitors, and external contractors.
• Teamwork & Adaptability: Ability to collaborate across teams, contribute to group projects, and deliver quality service aligned with statewide operational objectives.

experience

1 year