Business Manager

Busy Cloud Hr; Toowoomba Regional; On-site; AUD 75,000 - 91,000; Full time

Benefits offered by this job

Company car

Bonus program

Training & development

Career progression

Employee Assistance Program

Tools of the trade

Job summary

BUSY At Work in Toowoomba is seeking a dynamic leader to head Employment Services and Transition to Work across multiple locations. You will drive service delivery, mentor staff, and ensure contractual obligations and KPIs are met in a supportive, high-performance environment.

This fixed-term role runs until June 2027, with a competitive salary circa 83k AUD plus super and a company car, plus a strong bonus program and professional development opportunities.

Qualifications

• Ability to lead and manage a team of employment consultants to achieve KPI targets.
• Experience building and growing relationships to generate new and repeat business.
• Proven track record of achieving performance targets in Employment Services with strong communication.

Responsibilities

• Lead and engage a team of employment consultants across regions.
• Drive delivery of Employment Services and Transition to Work strategies.
• Ensure contractual requirements and KPIs are met in the region.

Skills

Team leadership

KPI achievement

Performance management

Stakeholder relations

Time management

Communication

Problem solving

Job description

Introduction

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

Description

About the position...

The purpose of this position is to lead, manage and foster a supportive work environment with teams over multiple locations. The role will ensure jobseekers, clients and stakeholders receive quality service provision and will work with the Regional Manager to ensure that BUSY At Work exceeds Government key performance indicators and contractual obligations. So, what does an everyday look like?

• Actively participate as a member of the senior leadership team and leading the implementation of Employment Services, Transition to Work strategies and activities in your region
• Engage and lead a team
• Manage the operations of service delivery and performance
• Ensure the contractual requirements are achieved

This role will be a key player in a Transition to Work program and is full time fixed term until June 2027, based in Toowoomba.

BUSY Benefits…

• Competitive salary; Circa $83k + super + car
• Company car + fuel card
• ACHIEVABLE and generous bonus incentive plans
• Training and Professional development commitment
• Career progression and internal transfer opportunities
• BUSY Benefits program
• Employee Assistance Program
• Tools of the trade to support your individual role

Skills And Experiences

About you...

• You will have the ability to lead and manage a team of high performing employment consultants and guide them to achieve optimum results when working with jobseekers.
• You will be able to generate new and repeat business through the creation and fostering of relationships and lead the team to deliver performance expectations.
• With your proven track record of achieving performance targets (preferably within the Employment Services Sector), you will have exceptional time management skills with the ability to meet strict deadlines. As well as having previous experience in leading high performing teams with the ability to effectively communicate and provide clear direction in the achievement of KPI’s.
• Problem solving, resilience, a strong business acumen as well as the ability to form strong business relationships will be just some of the attributes that you hold.
• Ability to obtain a Blue Card and National Police Check with no outcomes

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People,veterans, people from culturally diverse backgrounds and people with disabilities.