Business Manager

BUSY At Work; Caboolture; On-site; AUD 82,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Salary packaging

Annual leave

Hybrid work model

Training budget

Parental leave

Wellbeing program

Fitness Passport

Job summary

BUSY Ability, part of The BUSY Group, is seeking a Business Manager to lead Employment Consultants and Work Support Consultants across multiple locations from the Caboolture office. This full-time fixed-term role runs until 30 June 2027, with a hybrid work model and opportunities for advancement.

You will drive performance, ensure service standards, and manage budgets while building partnerships with Services Australia and local employers. A Blue Card and National Police Check are required.

Qualifications

• Lead, coach and develop Employment Consultants and Work Support Consultants to achieve sustainable employment outcomes.
• Drive performance across sites, exceed KPI targets and service standards.
• Oversee service delivery across multiple locations and ensure smooth workflow.

Responsibilities

• Ensure contractual compliance with Employment Services requirements and audits.
• Manage financial performance: forecasting, budgeting and profitability targets.
• Recruit, onboard and coach team members using Managing for Excellence framework.
• Build strong relationships with Services Australia, local employers and community partners.
• Ability to obtain a Blue Card and National Police Check.
• Hold an open driver’s licence.

Skills

Leadership

Team coaching

Performance management

Stakeholder management

Contractual compliance

Budgeting

Recruitment

Relationship building

Blue Card check

Driver's licence

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability...

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 50 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

02/10/2026

01/11/2026

Full Time - Fixed Term

Caboolture

Employment Services

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability...

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 50 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

Job Description

About the Role

The purpose of this position is to lead, manage and foster a supportive work environment with teams over multiple locations.This role is a key player in the Ex-Offenders program across the Somerset region.The Business Manager is tasked with fostering a supportive and encouraging culture to assist our consultants in building strong community networks and relationships to assist in the jobseeker journey toward employment opportunities.

You will ensure jobseekers, clients and stakeholders receive quality service provision and will work with the Operations Manager to ensure that BUSY Ability exceeds Government key performance indicators and contractual obligations.

This role is full time-fixed term contract until 30 June 2027 with potential for extension, based out of our Caboolture office.

BUSY Benefits

• Competitive salary: Circa $91k + super + NFP salary sacrifice
• NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
• 3 additional paid annual leave days – Christmas closure
• Monthly FLEXI day off
• Enjoy a hybrid work model, collaborating in the office and working from home
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App

Desired Skills and Experience

A bit about your experience…

• Lead, coach and develop Employment Consultants and Work Support Consultants to achieve sustainable employment outcomes
• Drive performance across all sites, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
• Oversee service delivery, workflow and customer experience across multiple locations
• Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation
• Manage financial performance including forecasting, budgeting and achieving region profitability targets
• Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework
• Build strong relationships with Services Australia, local employers and community partners
• Ability to obtain a Blue Cardand National Police Check
• Open drivers licence

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply