Employment Consultant

The BUSY Group; Mount Isa City; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Bonus incentive plans

3 additional paid annual leave days

Clear pathways for internal promotion

Dedicated training budget for growth

BUSY Benefits program

Paid parental Leave

Retail discounts

Fitness Passport

Employee Assistance Program

Autonomous client work

Job summary

The BUSY Group seeks a dedicated Transition to Work officer in Mount Isa to deliver intensive pre‑employment support for youth. You will assess barriers, provide guidance, and help clients prepare for employment.

You will run job search activities, offer interview coaching and resume preparation, and connect participants with local employers through referrals and reverse marketing.

Qualifications

• Excellent customer and client interpersonal skills.
• Highly organised, detail‑focused, and able to manage competing priorities in a fast‑paced environment.
• Comfortable working with performance targets, KPIs, and compliance requirements.
• Ability to obtain a Working With Children Check and National Police Check with no disclosable outcomes.

Responsibilities

• Provide intensive, pre‑employment support to improve work‑readiness for youth.
• Conduct assessments to identify barriers to work or education and provide direction and support.
• Engage participants in job search activities including interview coaching and resume preparation.
• Match participants to current vacancies and undertake reverse marketing to identified employers.
• Engage with employers and promote program participants to unlock employment opportunities.

Skills

Interpersonal skills

Organised

KPIs

Client focus

Relationship building

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

About the Role…

Working with our Transition to Work contract, you will provide intensive, pre-employment support to improve the work-readiness of young people and assist them into sustainable work or education. You will conduct assessments to identify barriers of the youth and provide direction and support to ensure their journey into appropriate and sustainable employment.MOTIVATE and EMPOWER our clients through their employment journey.

Engaging and referring participants to stakeholders and community organisations. You will place participants into employment by firstly supporting them with job search activities including interview coaching and resume preparation along with matching participants to current vacancies and reverse marketing to identified employers. By doing this you will also be engaging with employers and promoting our program participants to help unlock employment opportunities for them.

This role full time fixed term until 30 June 2027.Working hours; Monday to Friday 8:30am-5pm based form our Mount Isa Office

CHAMPION OUR CLIENTS; BE THE PERSON WHO BELIEVES IN THEM TODAY!

• ACHIEVABLE and generous bonus incentive plans
• 3 additional paid annual leave days – Christmas closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Programwith Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your clients!

A bit about you...

• Excellent customer and client interpersonal skills
• You are comfortable working with performance targets, KPIs, and compliance requirements.
• You are highly organised, detail‑focused, and able to manage competing priorities in a fast‑paced environment.
• You bring a strong client‑first mindset, with the ability to build rapport and trust with people from diverse backgrounds.
• You build strong relationships with participants, employers, and stakeholders from diverse backgrounds.
• Ability to obtain a Working With Children Check and National Police Check with no disclosable outcomes

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.