Business Excellence Analyst - Process & Data

Opteon; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Opteon is seeking a Business Support Analyst for a 12-month secondment to broaden exposure to process optimisation, project delivery and data analysis. The role reports to the Head of Business Excellence and offers flexible remote work with occasional office days.

You will document processes, support improvement initiatives and use data insights to inform decisions. The ideal candidate is curious, organised, analytical and eager to learn, with experience in documentation and stakeholder

Qualifications

• Experience improving processes or finding better ways of working.
• Documentation of processes and work instructions.
• Supporting projects and improvement initiatives.
• Data reporting and analytics experience.
• Understanding how systems can support business processes.
• Curious, organised, analytical and willing to learn.

Responsibilities

• Assist with process optimisation initiatives across teams.
• Develop and maintain process documentation and work guides.
• Support projects from idea through implementation and track progress.
• Analyze data and provide business insights to inform decisions.
• Collaborate with IT and business teams to understand and improve systems.
• Engage stakeholders and facilitate discussions to develop practical solutions.

Skills

Process improvement

Documentation

Project support

Data analytics

Stakeholder engagement

HALO knowledge

Job description

Opteon is seeking a Business Support Analyst for a 12-month secondment to broaden exposure to process optimisation, project delivery and data analysis. The role reports to the Head of Business Excellence and offers flexible remote work with occasional office days.

You will document processes, support improvement initiatives and use data insights to inform decisions. The ideal candidate is curious, organised, analytical and eager to learn, with experience in documentation and stakeholder