Administration Assistant

Opteon; Toowoomba Regional; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Structured induction

Hybrid/flexible work

Novated leasing

Job summary

Opteon is seeking an Administration Assistant to support the delivery of client work, coordinate job workflows, and manage documentation across the business. You will work closely with a collaborative team to monitor milestones and provide accurate, timely administrative support.

The role suits someone who enjoys variety, with attention to detail and a customer‑focused approach, capable of independent work within a hybrid team environment.

Qualifications

• Previous experience in an administration, coordination, or support role.
• Excellent organisational and time management skills.
• Strong attention to detail and ability to manage competing priorities.
• Confident communication skills and a customer-focused approach.
• Ability to work independently while also contributing to a collaborative team environment.

Responsibilities

• Coordinate and manage job workflows to ensure milestones and deadlines are met.
• Monitor and maintain Work in Progress (WIP) reports, ensuring jobs progress efficiently.
• Prepare, issue, and follow up on client quotes and related documentation.
• Request and obtain required documentation from clients and stakeholders.
• Provide administrative support to the broader team, assisting with scheduling, reporting, and operational tasks.
• Maintain accurate records and update internal systems in a timely manner.
• Deliver exceptional customer service when interacting with clients and internal stakeholders.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Customer-focused

Independent worker

Tools

Microsoft Office

Job description

Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers. Our future growth strategy is for organic growth, diversification, and international expansion.

About the role

As our business continues to grow, we're seeking a highly organised Administration Assistant to help keep our operations running efficiently and support the successful delivery of client work. Working closely with a collaborative team, you'll play an important role in coordinating job workflows, managing documentation, monitoring milestones and WIP, and providing exceptional administrative support across the business.

This position is ideal for someone who enjoys variety, has a keen eye for detail, and takes pride in delivering accurate, timely, and professional support.

Key Responsibilities

Coordinate and manage job workflows to ensure milestones and deadlines are met.

Monitor and maintain Work in Progress (WIP) reports, ensuring jobs progress efficiently.

Prepare, issue, and follow up on client quotes and related documentation.

Request and obtain required documentation from clients and stakeholders.

Provide administrative support to the broader team, assisting with scheduling, reporting, and operational tasks.

Maintain accurate records and update internal systems in a timely manner.

Deliver exceptional customer service when interacting with clients and internal stakeholders.

What You'll Bring

Previous experience in an administration, coordination, or support role.

Excellent organisational and time management skills.

Strong attention to detail and ability to manage competing priorities.

Confident communication skills and a customer-focused approach.

Ability to work independently while also contributing to a collaborative team environment.

What we offer

• A structured induction and a documented development plan.
• Flexibility to work from home, with hybrid arrangements available
• Novated leasing options

Opteon is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.