Business Development Manager / Technical Sales

ISCS; Perth; On-site; AUD 90,000 - 130,000; Full time

Job summary

ISCS invites applications for a Business Development Manager / Technical Sales to join our new Welshpool office. You will use product knowledge to design systems and provide technical assistance to customers in both pre- and post-sale stages.

The role emphasizes building relationships, executing sales strategies, and generating leads within the security, access control and CCTV sectors across Western Australia.

Qualifications

• 3+ years experience in the Electronic Security, Access Control and CCTV industry.
• Strong technical aptitude and troubleshooting skills.
• Excellent verbal and written communication skills.
• Proven ability to work independently and as part of a team.
• Knowledge of various operating systems and software applications.

Responsibilities

• Build and nurture essential customer relationships, provide educational support to enhance customer knowledge, and consistently deliver exceptional customer satisfaction.
• Develop and implement effective sales strategies to achieve business goals and revenue targets.
• Provide technical expertise to customers and assist them in selecting the appropriate products and solutions and assist delivering the solution to end users when required
• Generate leads and prospect potential clients through various channels such as networking, cold calling, and attending industry events.
• identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, and services.
• Respond to customer inquiries via phone, email, and Teamviewer
• Document customer interactions and resolutions in our CRM
• Continuously improve technical knowledge and skills through training and self-study

Job description

Business Development Manager / Technical Sales

Are you a tech-savvy individual with a passion for helping others? We are looking for a dynamic and experienced Business Development Manager / Technical Sales to join our new ISCS Office in Welshpool. ISCS is a reputable national electronic security solutions distributor providing products and solutions to the Security, Access Control and CCTV industry with an evolving range of products from leading brands.

As a Business Development Manager / Technical Sales you will be responsible for using your knowledge of our products and services to be to provide sales, system designs & technical assistance to potential and existing customers in both Pre & Post Sales.

Key Responsibilities:

Build and nurture essential customer relationships, provide educational support to enhance customer knowledge, and consistently deliver exceptional customer satisfaction.

Develop and implement effective sales strategies to achieve business goals and revenue targets.

Provide technical expertise to customers and assist them in selecting the appropriate products and solutions and assist delivering the solution to end users when required

Generate leads and prospect potential clients through various channels such as networking, cold calling, and attending industry events.

identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, and services.

Respond to customer inquiries via phone, email, and Teamviewer

Document customer interactions and resolutions in our CRM

Continuously improve technical knowledge and skills through training and self-study

Qualifications:

3+ Years experience in the Electronic Security, Access Control and CCTV industry

Strong technical aptitude and troubleshooting skills

Excellent verbal and written communication skills

Proven ability to work independently and as part of a team

Knowledge of various operating systems and software applications

We offer a competitive salary, and a dynamic work environment. If you have a proven track record of success in technical support / sales and are looking for an exciting opportunity to grow your career, we want to hear from you!

ISCS encourages all qualified people with the legal right to live and work in Australia to apply.