Business Development Manager

Shiperoo; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Job summary

Shiperoo is seeking a Business Development Manager for a hybrid role in Sydney or Melbourne. You will pursue new retail and e-commerce partnerships, build a robust pipeline, and lead presentations, site tours, and tailored proposals to close deals.

This role collaborates across operations, solutions, technology and marketing to deliver customer-centric solutions and ensure smooth onboarding. You will drive long-term client relationships, analyze market trends, and leverage data-driven insights

Qualifications

• Experience in business development, sales, or account management within logistics, supply chain, e-commerce, or tech-driven environments.
• Strong skills in lead generation, prospecting, pipeline management, and closing deals.
• Ability to build and maintain strategic partnerships, nurture client relationships, and deliver customer-focused solutions.

Responsibilities

• Identify and pursue new business opportunities with retail and e-commerce partners; build a strong pipeline via prospecting, networking, and market research.
• Lead customer presentations, site tours, develop tailored proposals, and negotiate commercial terms.
• Collaborate with operations, solutions, technology and marketing teams to create compelling customer solutions and ensure smooth onboarding; nurture long-term client relationships.

Skills

Lead generation

Prospecting

Pipeline management

Negotiation

Relationship building

Cross-functional collaboration

Education

Bachelor’s degree in Business/Commerce/Logistics/Supply Chain

Job description

Shiperoo is a technology-driven fulfillment and returns management company built to create strong partnerships with retailers seeking an elevated supply chain strategy. Through fully automated multichannel fulfillment and end-to-end returns management, Shiperoo enables next-day and same-day ready-to-ship processes that drive efficiency and growth. The company’s proprietary software and advanced tech stack provide retail partners with exceptional visibility, data analysis, and transparency across their operations. Leveraging AI, robotics, and advanced sorting and vision systems, Shiperoo designs scalable workflow efficiencies that support the future of the circular economy. Powered by technology and driven by people, Shiperoo focuses on turning complex returns challenges into seamless, value-creating experiences.

Role Description:

This full-time Business Development Manager role is a hybrid position based in Sydney or Melbourne. The Business Development Manager will identify and pursue new business opportunities with retail and e-commerce partners, building a strong pipeline through prospecting, networking, and market research whilst maintaining and updating CRM data. In this role, the individual will lead customer presentations, site tours, develop tailored proposals and negotiate commercial terms.

Day-to-day responsibilities include collaborating with operations, solutions, technology and marketing teams to create compelling customer solutions, ensuring a smooth onboarding experience, supporting the establishment of successful long-term client relationships.

Qualifications

• Demonstrated experience in business development, sales, or account management within logistics, supply chain, e-commerce, or technology-driven environments.
• Strong skills in lead generation, prospecting, pipeline management, and closing deals, with the ability to meet and exceed growth targets.
• Ability to build and maintain strategic partnerships, nurture client relationships, and deliver customer-focused solutions that address complex operational needs.
• Competence in analyzing market trends, customer data, and performance metrics to inform sales strategies and commercial decisions.
• Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at multiple levels.
• Comfort working with technology-led solutions, including software platforms, automation, and data-driven tools; experience in AI or advanced logistics systems is an advantage.
• Strong organizational and time-management abilities, including working effectively in a hybrid environment and collaborating across cross-functional teams.
• Bachelor’s degree in Business, Commerce, Logistics, Supply Chain, or a related field, or equivalent practical experience.
• Proactive, self-directed approach with a focus on problem-solving, continuous improvement, and delivering measurable value to retail partners.