Business Development Manager

Sydney Tools Pty Ltd; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

Sydney Tools Pty Ltd in Melbourne is seeking a proactive Business Development Manager to grow the trade and commercial customer base across North Metro Melbourne and surrounds. You’ll own your territory, build relationships with customers, and work with store networks to win new accounts and deliver reliable service.

This field-based role focuses on new business, prospecting, and supporting major customers with responsive service and a clear understanding of their needs.

Qualifications

• 2+ years’ experience in field sales or business development.
• Proven track record generating opportunities and winning business.
• Confident approaching new customers and engaging with business owners, buyers and site teams.
• Strong communication, negotiation and follow-up skills.
• Ability to plan workload and take ownership of results.
• Customer-focused approach and ability to work with store teams.
• Experience selling tools, machinery, fasteners or consumables into trade or industrial businesses is highly regarded.

Responsibilities

• Identify and win new customers through prospecting, site visits, referrals and relationship building.
• Develop a practical territory plan focusing on strongest opportunities.
• Understand customers’ requirements and recommend suitable products and solutions.
• Grow existing accounts by identifying additional purchasing needs and building repeat business.
• Manage opportunities from initial contact through quoting, follow-up and closing the sale.
• Coordinate customer enquiries, orders and service with stores in your region.
• Maintain accurate customer records and a clear sales pipeline.
• Deliver agreed sales and account growth targets while protecting profitability.

Skills

Field sales experience

Business development

Customer relationship

Negotiation skills

Job description

Build your territory. Win new business. Develop lasting trade relationships.

Are you a proactive sales professional who enjoys getting out in front of customers, understanding their needs and turning opportunities into long-term business?

We’re looking for a Business Development Manager to grow our trade and commercial customer base across North Metro Melbourne and surrounds.

Reporting to the National Field Sales Manager, you’ll take ownership of your territory and work closely with our store network to win new accounts, develop existing customers and deliver reliable service.

The opportunity

This is a field-based sales role with a strong focus on new business. You’ll have the autonomy to organise your territory, build your customer network and pursue opportunities across the construction, trade and industrial sectors.

Alongside prospecting, you’ll support and grow some of our existing major customers in the region by strengthening relationships, responsive service and having a clear understanding of their needs.

What you’ll do

• Identify and win new customers through prospecting, site visits, referrals and relationship building.
• Develop a practical territory plan that focuses your time on the strongest opportunities.
• Understand customers’ requirements and recommend suitable products and solutions.
• Grow existing accounts by identifying additional purchasing needs and building repeat business.
• Manage opportunities from initial contact through quoting, follow-up and securing the sale.
• Work closely with stores in your region to coordinate customer enquiries, orders and service.
• Maintain accurate customer records and a clear sales pipeline.
• Deliver agreed sales and account growth targets while protecting profitability.

What you’ll bring

• Ideally, 2+ years’ experience in field sales, business development or a similar customer-facing sales role.
• A track record of generating opportunities, winning business and developing customer relationships.
• Confidence approaching new customers and engaging with business owners, buyers and site teams.
• Strong communication, negotiation and follow-up skills.
• The ability to plan your workload and take ownership of results.
• A practical, customer-focused approach and the ability to work effectively with store teams.
• Experience selling tools, machinery, fasteners or consumables into trade, construction or industrial businesses will be highly regarded. We also welcome applicants with transferable B2B sales experience and a willingness to learn our product range.

What’s on offer

• Salary based on your skills and experience, plus superannuation, car and phone.
• Ownership of a defined Sydney territory.
• Direct reporting to the National Field Sales Manager and close collaboration with local Store Managers.
• The opportunity to grow your sales career within a supportive team.

Ready to make an impact?

Applicants must have valid working rights in Australia.