Business Development Manager

People First Bank; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working arrangements

Discounts on banking and health

Training and study support

Competitive leave benefits

Wellbeing program

Volunteer opportunities

Employee recognition

Job summary

People First Bank is seeking a Business Development Manager to drive growth through our broker network across Adelaide or Brisbane. You will report to the Lending & Insights team and shape strategies to expand sustainable home lending while delivering exceptional broker and customer experiences.

Responsibilities include leading broker partnerships, onboarding, and cross-functional collaboration to meet KPIs. A strong sales background in mortgage lending with risk awareness is essential.

Qualifications

• Minimum 3 years' experience in home lending.
• Experience in broker channel and mortgage lending growth.
• Understanding of risk frameworks and credit risk.

Responsibilities

• Proactively manage broker partnerships to grow the broker business.
• Develop and implement growth plans to acquire and nurture broker partnerships.
• Lead broker accreditation, onboarding, and ongoing relationship management.
• Build strong internal partnerships to deliver the broker proposition against SLAs/KPIs.
• Attend industry events to expand broker networks.
• Provide leadership and support to the broker lending team.

Skills

Sales experience

Broker channel

Mortgage lending

People skills

Public speaking

Loan origination systems

MS Office

Education

Diploma of Finance (Mortgage Broking)

Tools

Loan origination systems

Microsoft Office

Job description

Business Development Manager - Adelaide or Brisbane

As a Business Development Manager, you will be the vital link between People First Bank and our network of mortgage brokers across Adelaide or Brisbane. This is an opportunity to make real impact-driving sustainable home lending growth while delivering an outstanding experience to brokers and their customers.

Reporting into our Lending & Insights team, you will be responsible for establishing, nurturing and growing a high-performing broker network aligned to our strategic growth objectives.

Key responsibilities include:

• Proactive day to day management of our broker partnerships to effectively grow the broker business in line with growth aspirations and corporate strategies
• Development and implementation of business development and growth plans to acquire and nurture broker partnerships
• Leading broker accreditation, onboarding, and ongoing relationship management programs
• Building effective, strong and collaborative internals partnerships, to ensure delivery of the broker proposition in line with SLAs and KPIs
• Attending industry events to build and strengthen broker networks
• Providing leadership, guidance, coaching and support to the broker lending team

About You

You are an experienced sales professional within the mortgage lending industry who understands how to drive growth through trusted relationships.

To be successful in this role, you will have:

• Proven sales experience within the home lending and broker channel
• An understanding of the broker market
• Minimum 3 years' experience in home lending
• Experience working within credit risk frameworks and operating within risk appetite
• Strong understanding of real estate lending practices and the mortgage broking industry
• Demonstrated success achieving lending growth and performance targets
• An outgoing, confident and engaging personality, with the ability to comfortably connect with large audiences through events, presentations and group interactions.
• Experience using loan origination systems and Microsoft Office

Highly regarded:

• Diploma of Finance (Mortgage Broking) or relevant business qualification

Why you'll love working with us:

People First Bank - our new brand - says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognized for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract center and branches across five states.

With a vision "To deliver positive change through banking", People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.