Lending Regional Director

BOQ Group; Sunshine Beach; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working arrangement

Salary sacrificing options

Paid parental leave

Purchase additional annual leave

Discounted private health insurance

Employee Assistance Program (EAP)

Access to employee network groups

Pride in Diversity membership

Job summary

BOQ Group is seeking an experienced Lending Regional Director to lead a network of Mobile Bankers across Queensland North and the Sunshine Coast, delivering sustainable portfolio growth and exceptional customer outcomes.

Reporting to the Head of Lending, you will translate strategic priorities into clear, actionable plans, strengthen new business acquisition, customer retention and lender capability, while upholding risk standards and fostering an inclusive culture.

Qualifications

• Proven track record in leading lending teams to growth and customer outcomes.
• Extensive experience in residential lending and credit submissions for PAYG and non-PAYG.
• Strong knowledge of Australian retail lending and risk management.
• Ability to translate strategy into actionable plans and coach teams.

Responsibilities

• Lead, coach and inspire a network of Mobile Bankers.
• Drive growth in home lending and opportunities in business lending, deposits and non-interest income.
• Use performance insights to identify trends and implement targeted strategies.
• Develop capability across business development, relationship management, customer engagement and complex credit submissions.
• Support recruitment, succession planning and talent development while maintaining risk standards.

Skills

Leadership

Lending sales

Business development

Relationship management

Credit submissions

Strategic planning

Stakeholder engagement

Job description

As Lending Regional Director, you will lead, coach and inspire a network of Mobile Bankers to deliver sustainable portfolio growth and exceptional customer outcomes across Queensland North and the Sunshine Coast.

Reporting to the Head of Lending, you will translate strategic priorities into clear, actionable plans that strengthen new business acquisition, customer retention and lender capability.

You will drive growth across home lending while supporting opportunities across business lending, deposits and non-interest income products through effective business development, referrals and team enablement.

You will use performance insights to identify trends, address underlying challenges and implement targeted strategies that improve individual and team results. A key focus will be developing capability across business development, relationship management, customer engagement and complex credit submissions.

Through visible and purposeful leadership, you will create an inclusive, accountable and customer-focused culture. You will support recruitment, succession planning and talent development, champion change initiatives and ensure your team maintains strong operational, credit, regulatory and reputational risk standards.

About You

You are an experienced sales and lending leader with a demonstrated ability to coach teams to achieve growth, customer experience and performance targets.

You bring practical experience in lending sales and business development, together with strong knowledge of Australian retail lending.

Your background includes sound residential lending and credit submission capability across PAYG and non-PAYG customers. You are commercially astute, proactive and confident using performance insights to identify opportunities and improve results.

You are an influential and adaptable leader with strong relationship management, negotiation and stakeholder engagement skills. You are comfortable leading through change, managing risk and balancing commercial outcomes with the needs of customers.

Most importantly, you are passionate about developing people, building a collaborative and inclusive culture, and empowering your team to deliver outstanding lending and customer outcomes across a geographically dispersed region spanning Queensland North and the Sunshine Coast.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.