Business Development Manager

People First Bank; Adelaide; Hybrid; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Flexibility and hybrid working

Discounts on banking, health insurance

Training and study support

Competitive leave benefits

Wellbeing support programs

Volunteer and community initiatives

Peer-driven recognition program

Job summary

People First Bank is seeking a Business Development Manager to connect with our mortgage broker network across Adelaide. Drive sustainable home lending growth while delivering an outstanding broker and customer experience.

You’ll report to the Lending & Insights team, establishing, nurturing and growing a high-performing broker network aligned to strategic growth. Hybrid work arrangements and career development opportunities are offered.

Qualifications

• Proven Business Development management experience within the home lending and broker channel.
• Strong network across mortgage brokers (highly regarded).
• Minimum 3 years’ experience in home lending.
• Experience working within credit risk frameworks and risk appetite.
• Strong understanding of real estate lending practices and the mortgage broking industry.
• Demonstrated success achieving lending growth and performance targets.
• Confidence presenting to groups and influencing senior stakeholders.
• Experience using loan origination systems and Microsoft Office.

Responsibilities

• Proactive day to day management of our broker partnerships to effectively grow the broker business in line with growth aspirations and corporate strategies.
• Development and implementation of business development and growth plans to acquire and nurture broker partnerships.
• Leading broker accreditation, onboarding, and ongoing relationship management programs.
• Building effective, strong and collaborative internal partnerships, to ensure delivery of the broker proposition in line with SLAs and KPIs.
• Attending industry events to build and strengthen broker networks.
• Providing leadership, guidance, coaching and support to the broker lending team.

Skills

Business development management

Broker network development

Home lending industry knowledge

Credit risk awareness

Lending growth delivery

Stakeholder influencing

LO systems experience

MS Office proficiency

Education

Diploma of Finance (Mortgage Broking) or related qualification

Tools

Microsoft Office

Loan origination systems

Job description

As a Business Development Manager, you will be the vital link between People First Bank and our network of mortgage brokers across Adelaide.

This is an opportunity to make real impact—driving sustainable home lending growth while delivering an outstanding experience to brokers and their customers.

Reporting into our Lending & Insights team, you will be responsible for establishing, nurturing and growing a high-performing broker network aligned to our strategic growth objectives.

Key responsibilities include:

• Proactive day to day management of our broker partnerships to effectively grow the broker business in line with growth aspirations and corporate strategies
• Development and implementation of business development and growth plans to acquire and nurture broker partnerships
• Leading broker accreditation, onboarding, and ongoing relationship management programs
• Building effective, strong and collaborative internals partnerships, to ensure delivery of the broker proposition in line with SLAs and KPIs
• Attending industry events to build and strengthen broker networks
• Providing leadership, guidance, coaching and support to the broker lending team

About You

You are an experienced Business Development professional within the mortgage lending industry who understands how to drive growth through trusted relationships.

To be successful in this role, you will have:

• Proven Business Development Management experience within the home lending and broker channel
• A strong network across mortgage brokers (highly regarded)
• Minimum 3 years’ experience in home lending
• Experience working within credit risk frameworks and operating within risk appetite
• Strong understanding of real estate lending practices and the mortgage broking industry
• Demonstrated success achieving lending growth and performance targets
• Confidence presenting to groups and influencing senior stakeholders
• Experience using loan origination systems and Microsoft Office

Highly regarded:

• Diploma of Finance (Mortgage Broking) or relevant business qualification

Why you’ll love working with us:

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognized for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.

With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

Through the merging of Heritage Bank and People's Choice Credit Union, a new larger mutual bank has arrived. With the collective might of more than 700,000 customers (and growing), here at People First Bank we're making banking brilliant and building a brighter world for all. By joining our team, you’ll have the unique opportunity to support the delivery of our new national brand and promise to become a true banking alternative for all Australians.

Our name says exactly what we’re all about: people. This means our customers, communities, and employees are at the centre of every decision we make.

Through the merging of Heritage Bank and People's Choice Credit Union, a new larger mutual bank has arrived. With the collective might of more than 700,000 customers (and growing), here at People First Bank we're making banking brilliant and building a brighter world for all. By joining our team, you’ll have the unique opportunity to support the delivery of our new national brand and promise to become a true banking alternative for all Australians.

Our name says exactly what we’re all about: people. This means our customers, communities, and employees are at the centre of every decision we make.