Business Development Consultants

Grand Motors; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Job summary

Grand Motors Toyota on the Gold Coast is seeking energetic Business Development Centre (BDC) Consultants to join a high-performing team. You will connect with customers by phone, email, and web inquiries, book appointments, and support the sales team to drive opportunities and results.

No automotive experience is required—attitude, energy and a passion for people are valued. A confident phone manner and strong customer service skills will help you thrive in our fast-paced dealership environment

Qualifications

• Attitude, energy, and a passion for people.
• Confident and professional phone manner.
• Strong organisational and multitasking abilities.
• Experience in customer service, sales, hospitality, retail, call centres, or business development.

Responsibilities

• Connecting with customers via phone, email, website, and online enquiries.
• Following up on leads and creating exciting sales opportunities.
• Booking appointments and supporting our Sales teams.
• Delivering exceptional customer experiences at every touchpoint.
• Maintaining accurate customer information in our CRM.
• Supporting dealership campaigns and promotions.
• Contributing to team goals while celebrating individual success.

Skills

Excellent phone manners

Customer service experience

Relationship building

Target-driven

Job description

Work for a leading Toyota dealership as a Business Development Consultant (2 positions available).
Full-time roles with ongoing training and support.
Excellent phone manner and customer service experience essential.
Will be focused on reaching set KPI's.

Business Development Centre (BDC) Consultants - Grand Motors Toyota | Gold Coast

Full-Time Positions | Join a Winning Team

Ready to Accelerate Your Career?

Grand Motors Toyota is on the lookout for energetic, motivated, and customer-driven Business Development Centre (BDC) Consultants to join our high-performing team.

If you love talking to people, thrive in a fast-paced environment, and get excited about turning opportunities into results, this could be the perfect role for you!

As the voice of Grand Motors Toyota, you'll be at the heart of our customer experience—connecting with customers, creating opportunities, booking appointments, and helping drive the success of one of the Gold Coast's most trusted automotive dealerships.

No two days are the same, and every conversation is an opportunity to make a difference.

What You'll Be Doing

• Connecting with customers via phone, email, website, and online enquiries
• Following up on leads and creating exciting sales opportunities
• Booking appointments and supporting our Sales teams
• Delivering exceptional customer experiences at every touchpoint
• Building strong relationships with existing and prospective customers
• Maintaining accurate customer information in our CRM system
• Supporting dealership campaigns and promotions
• Contributing to team goals while celebrating individual success

What We're Looking For

You don't need automotive experience to succeed—we're looking for attitude, energy, and a passion for people.

You'll bring:

• A confident and professional phone manner
• Strong organisational and multitasking abilities
• A passion for customer service and relationship building
• The drive to achieve targets and deliver results
• Experience in customer service, sales, hospitality, retail, call centres, or business development (highly regarded)

Why You'll Love Working at Grand Motors Toyota

• Be part of an iconic and trusted Toyota dealership
• Competitive salary plus performance incentives
• Genuine career development and progression opportunities
• Continuous training and support from an experienced leadership team
• Friendly, supportive, and collaborative workplace culture
• Work in a vibrant environment where your success is recognised and celebrated
• Join a team passionate about delivering exceptional customer experiences

Your Next Opportunity Starts Here

If you're enthusiastic, customer-focused, and ready to build an exciting career with a market-leading dealership, we want to hear from you.

Grand Motors Toyota- Driving Customer Excellence. Driving Careers Forward.

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