Service Advisor

Grand Motors Pty Ltd; Gold Coast City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Monthly BBQs

Employee of the Month awards

Toyota myBenefits

Job summary

Grand Motors Toyota on the Gold Coast is seeking an experienced Service Advisor to join our busy dealership in Southport. You’ll be the frontline for customer service, coordinating service work, and helping clients understand repairs and pricing.

We offer a competitive salary with generous commission and bonus structures, a modern, professional environment, ongoing training, and clear career progression within a highly respected Toyota dealership.

Qualifications

• Valid QLD manual/auto driver's license with a clean record.
• Proven experience in customer service (Automotive, Hospitality, or Retail).
• Ability to work in a fast-paced, customer-first environment.
• Energetic, professional, and able to communicate clearly both written and spoken.

Skills

Customer service

Communication

Team player

Problem solving

Client relations

Job description

Great opportunity for an experienced Service Advisor to join a Toyota dealership.

Competitive salary + generous commission & bonus structures

Work in a modern, professional environment

Access to ongoing training, development, and career progression

Are you ready to elevate your career with a highly respected Toyota dealership?

AtGrand Motors Toyota, we've proudly served the Gold Coast community since the 1950s and have been an official Toyota Dealer since 1963. With a reputation built on excellence, we’ve become a true industry leader – recognised nationally for our achievements in Sales, Service, Parts, Business Management, Brand, and Customer Experience.

Based in Southport, just 6 minutes from the golden sands of Surfers Paradise, our location is as vibrant as the team you'll be joining.

Due to continued growth, we’re looking for a dynamic, motivated and experienced Service Advisor who thrives in a fast-paced, customer-first environment.

About You:

You're someone who:

Radiates energy, professionalism, and genuine care

Loves creating memorable experiences for every customer

Thrives in a team environment and works well under pressure

Communicates clearly and confidently – both written and spoken

Holds a valid QLD manual/auto driver’s license with a clean record

Has proven experience in customer service (Automotive, Hospitality, or Retail)

Why Choose Grand Motors Toyota?

We don’t just offer jobs – we offer careers built on growth, recognition, and community.

Secure full-time role in a forward-thinking, award-winning dealership

Competitive salary + generous commission & bonus structures

Work in a modern, professional environment

Access to ongoing training, development, and career progression

Employee Assistance Program to support your wellbeing

Monthly BBQs, team celebrations, and Employee of the Month awards

Access to exclusive Toyota myBenefits

Be part of a team that genuinely cares and is committed to excellence

Successful candidates will be contacted for an interview. We can’t wait to welcome the next superstar into our award-winning family.

Grand Motors Toyota - Car Dealer of New & Used Vehicles

We have a large range of new and quality used vehicles. Our team can also provide you with genuine servicing, finance, insurance and a massive range of parts & accessories.

We are committed to delivering Quality, Safety and Innovation in everything we do; while at the same time finding ways to improve.

Source: This is an extract from the company's own website.

Grand Motors Toyota - Car Dealer of New & Used Vehicles

We have a large range of new and quality used vehicles. Our team can also provide you with genuine servicing, finance, insurance and a massive range of parts & accessories.

We are committed to delivering Quality, Safety and Innovation in everything we do; while at the same time finding ways to improve.

Source: This is an extract from the company's own website.