BDC Consultant: Drive Customer Growth & Appointments

Grand Motors; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Job summary

Grand Motors Toyota on the Gold Coast is seeking energetic Business Development Centre (BDC) Consultants to join a high-performing team. You will connect with customers by phone, email, and web inquiries, book appointments, and support the sales team to drive opportunities and results.

No automotive experience is required—attitude, energy and a passion for people are valued. A confident phone manner and strong customer service skills will help you thrive in our fast-paced dealership environment

Qualifications

• Attitude, energy, and a passion for people.
• Confident and professional phone manner.
• Strong organisational and multitasking abilities.
• Experience in customer service, sales, hospitality, retail, call centres, or business development.

Responsibilities

• Connecting with customers via phone, email, website, and online enquiries.
• Following up on leads and creating exciting sales opportunities.
• Booking appointments and supporting our Sales teams.
• Delivering exceptional customer experiences at every touchpoint.
• Maintaining accurate customer information in our CRM.
• Supporting dealership campaigns and promotions.
• Contributing to team goals while celebrating individual success.

Skills

Excellent phone manners

Customer service experience

Relationship building

Target-driven

Job description

Grand Motors Toyota on the Gold Coast is seeking energetic Business Development Centre (BDC) Consultants to join a high-performing team. You will connect with customers by phone, email, and web inquiries, book appointments, and support the sales team to drive opportunities and results.

No automotive experience is required—attitude, energy and a passion for people are valued. A confident phone manner and strong customer service skills will help you thrive in our fast-paced dealership environment