Business Development & Account Manager– ICT & Telecommunications

SpaceTel Pty Ltd; Adelaide; On-site; AUD 85,000 - 125,000; Full time

Job summary

Spacetel, operating as Optus Business Centre Adelaide North, is South Australia’s largest Optus Channel Partner. We help businesses connect, communicate and operate more effectively through telecommunications and IT services.

We’re seeking a confident Business Development & Account Manager to join our growing team, inheriting an established portfolio while also winning new business. This 50/50 blend offers balance between nurturing relationships and expanding revenue.

Qualifications

• Experience in B2B sales, account management or business development.
• Proven ability to achieve sales targets and grow revenue.
• Excellent relationship-building and negotiation skills.

Responsibilities

• Grow existing customer relationships and develop new business opportunities.
• Account Management – 50%: manage and develop an assigned portfolio of customers and renewals.
• New Business Development – 50%: identify, prospect and engage SME and mid-market customers, manage full sales cycle.

Skills

B2B sales

Account management

Business development

Relationship building

Negotiation

Job description

Business Development & Account Manager– ICT & Telecommunications

Build Relationships. Win New Business. Grow Your Career.

Are you an experienced B2B sales professional who enjoys building strong customer relationships just as much as winning new business?

Do you thrive on understanding your customers, identifying opportunities and turning conversations into commercial outcomes?

At Spacetel, we're looking for a confident, commercially minded Business Development & Account Manager to join our growing team.

This isn't a role where you're starting from scratch.

You'll inherit an established portfolio of business customers, giving you a strong foundation to develop relationships, identify opportunities and grow revenue.

At the same time, you'll be responsible for generating and winning new business, making this a genuine 50/50 blend of account management and business development.

If you're someone who enjoys the balance of nurturing relationships, creating opportunities and achieving results, this could be your next career move.

Who We Are

Spacetel, operating as Optus Business Centre Adelaide North, is South Australia's largest Optus Channel Partner.

We help businesses connect, communicate and operate more effectively through telecommunications, managed IT services, cybersecurity, cloud and business technology solutions.

As a locally operated business backed by leading technology partners including Optus, Microsoft, Zoho and Acronis, we combine strong customer relationships with specialist technical expertise.

We're growing and looking for the right person to grow with us.

What You'll Be Doing

Your role will be equally focused on growing existing customer relationships and developing new business opportunities.

Account Management – 50%

Manage and develop an assigned portfolio of existing business customers.

Build trusted, long-term relationships with business owners and key decision-makers.

Proactively engage customers to understand their business needs and future plans.

Identify opportunities for renewals, upgrades, cross-selling and additional services.

Strengthen customer relationships while driving measurable portfolio revenue growth.

New Business Development – 50%

Identify, prospect and engage new SME and mid-market business customers.

Generate opportunities through outbound activity, referrals, networking and strategic prospecting.

Conduct discovery meetings and present tailored business technology solutions.

Manage the full sales cycle, from initial engagement through to negotiation and closing.

Maintain a healthy sales pipeline and consistently work towards agreed revenue targets.

You’ll have the support of our technical specialists to assist with solution design, complex customer requirements and technical discussions.

What We’re Looking For

We're looking for an experienced sales professional who combines strong relationship skills with commercial drive.

Someone who is comfortable managing an existing customer base but equally motivated to create new opportunities.

You’ll bring:

Proven experience in B2B sales, account management or business development.

A demonstrated ability to achieve sales targets and grow revenue.

Excellent relationship-building, communication and negotiation skills.

Confidence engaging with business owners, executives and senior decision-makers.

A proactive approach to prospecting and generating new business.

Strong organisational skills and the ability to manage multiple opportunities.

A professional, accountable and customer-focused approach.

Experience in telecommunications, ICT, SaaS or managed services is highly regarded but not essential.