Sales & Customer Service Consultant

SMAART Recruitment; Greater Dandenong; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Job summary

SMAART Recruitment is partnering with one of Australia’s leading telecommunications companies in the heart of Dandenong to hire a Sales & Customer Service Consultant. You will manage relationships with existing customers and warm leads, making outbound calls to schedule regular check-ins for the Senior Sales Team and provide tailored technology solutions to meet client needs.

Paid training and ongoing product training are provided, with a central location offering on-site parking and clear

Qualifications

• Previous experience in customer service, account management or business development.
• Experience in the Telco or ICT industry is highly regarded.
• Excellent communication, presentation, and negotiation abilities.

Responsibilities

• Manage relationships with existing customers and warm leads.
• Make outbound calls to arrange regular check-in meetings for the Senior Sales Team.
• Handle general product enquiries and propose tailored technology solutions.
• Support a diverse portfolio of small-to-medium businesses.

Skills

Customer service

Account management

Business development

Telco/ICT experience

Job description

SMAART Recruitment is once again partnering with one of Australia's leading telecommunications companies. They are currently expanding their business centre in the heart of Dandenong and because of this we are looking for a new Sales & Customer Service Consultantto join their successful and award winning sales and support team.
As a Sales & Customer Service Consultant, you will manage relationships with existing customers and warm leads, making outbound calls to arrange regular check-in meetings for the Senior Sales Team. You’ll also handle general product enquiries and support a diverse portfolio of small-to-medium-sized businesses by recommending tailored technology solutions to meet their needs.

Paid training will be provided as well as ongoing product training and career succession opportunities you would not find in a smaller organisation.
With a central location accessible from East and South-East Melbourne, you will be provided with on-site parking and all the tools of the trade to be the best you, you can be.

More about the position:

• Full time permanent position
• Regular office hours, Monday - Friday 8:30am - 5:00pm
• A supportive and collaborative company culture
• Ongoing training and career opportunities

SMAART Recruitment is once again partnering with one of Australia's leading telecommunications companies. They are currently expanding their business centre in the heart of Dandenong and because of this we are looking for a new Sales & Customer Service Consultantto join their successful and award winning sales and support team.
As a Sales & Customer Service Consultant, you will manage relationships with existing customers and warm leads, making outbound calls to arrange regular check-in meetings for the Senior Sales Team. You’ll also handle general product enquiries and support a diverse portfolio of small-to-medium-sized businesses by recommending tailored technology solutions to meet their needs.

Paid training will be provided as well as ongoing product training and career succession opportunities you would not find in a smaller organisation.
With a central location accessible from East and South-East Melbourne, you will be provided with on-site parking and all the tools of the trade to be the best you, you can be.

More about the position:

• Full time permanent position
• Regular office hours, Monday - Friday 8:30am - 5:00pm
• $65,000 - $70,000 + Super + Commission (OTE $100,000)
• A supportive and collaborative company culture
• Staff discounts
• Ongoing training and career opportunities

What we are looking for:

• Previous experience in customer service, account management or business development
• Experience in the Telco or ICT industry is highly regarded
• Strong relationship-building and networking skills (BNI experience is a plus)
• Excellent communication, presentation, and negotiation abilities
• Self-driven and confident working independently across a regional territory
• Ability to provide expert guidance on tech solutions to achieve business outcomes
• A 'can do, will do' attitude with high levels of motivation and integrity