Business Consultant - Onboarding And Delivery

RecordPoint; Adelaide; On-site; AUD 70,000 - 90,000; Part time

Benefits offered by this job

Office-based role

Broad HR portfolio

Direct involvement with senior管理

Job summary

SA Metro Care in Adelaide is seeking an experienced HR Advisor/Coordinator for a part-time, office-based role. You will handle employee relations, workplace matters, performance management and investigations, while advising management and ensuring compliance with the SCHADS Award and modern workplace laws.

You will collaborate with Directors, Operations, Rostering and Service Coordinators to support day-to-day HR and workforce needs, and contribute to policy updates and HR system improvements

Qualifications

• Bachelor’s degree in HR or related field.
• Experience as HR Advisor/Coordinator/Generalist.
• Solid employee relations experience.
• Strong SCHADS Award knowledge.
• Knowledge of Fair Work Act and NES.
• Experience with performance management and disciplinary processes.
• Ability to interpret employment contracts and HR policies.
• Excellent written HR correspondence.
• Confidence with confidentiality and discretion.
• Ability to work independently and collaboratively.

Responsibilities

• Provide practical HR guidance and employee relations support to management.
• Manage workplace complaints, grievances and investigations.
• Support performance management and improvement processes.
• Assist with disciplinary, show cause and performance meetings.
• Prepare warnings and formal HR correspondence.
• Support termination and resignation processes.
• Advise on probation, attendance and conduct matters.
• Apply SCHADS Award, Fair Work Act and NES in day-to-day HR advice.
• Coordinate recruitment, interviews and pre-employment screening.
• Review and update HR policies and documentation.
• Support HR systems and process improvements.
• Maintain confidential HR records and case files.
• Assist managers with roster and employment condition queries.

Skills

Employee relations

SCHADS Award knowledge

Fair Work Act knowledge

Performance management

Disciplinary processes

Written communication

Confidentiality

Organisational skills

Collaborative teamwork

Education

Bachelor’s degree in HR or related field

Job description

Job Description

About the role

We are looking for an experienced HR Advisor / Coordinator to join our team in a part time, office-based role.

This is a broad generalist HR position with a strong focus on employee relations, workplace matters, performance management, investigations, disciplinary processes, employment compliance and practical HR advice to management.

You will work closely with our Directors, Business Development Manager, Operations Manager, Rostering team and Service Coordinators across day-to-day HR and workforce matters.

Strong working knowledge of the SCHADS Award is essential, particularly in relation to hours of work, rostering, classifications, allowances, overtime, penalties and other employment conditions.

Our Office Manager oversees general administration and can assist with routine coordination and administrative tasks, allowing you to focus on employee relations, workforce matters and HR issues where your judgement and experience add the greatest value.

Key responsibilities

• Providing practical HR and employee relations advice to management
• Managing and supporting workplace complaints, grievances and workplace conflict
• Conducting or supporting workplace investigations
• Supporting performance management and performance improvement processes
• Preparing for and participating in disciplinary, show cause and performance meetings
• Preparing warnings, outcome letters and other formal HR correspondence
• Supporting termination, dismissal, resignation and other employment cessation processes
• Advising on probation, attendance, employee conduct and workplace behaviour matters
• Interpreting and applying the SCHADS Award, Fair Work Act, National Employment Standards, employment contracts and HR policies
• Coordinating recruitment, interviews, pre-employment screening and employment offers
• Reviewing and updating HR policies, procedures and employment documentation
• Supporting employee compliance, training and workforce related HR matters
• Assisting managers with employee related roster matters, contracted hours and employment conditions
• Maintaining accurate, confidential and well documented HR records and case files
• Supporting continuous improvement of HR systems, processes and workplace practices

About you

• Minimum bachelor’s degree in human resources, Employment Relations, Business with a Human Resources major, or a closely related discipline
• Demonstrated experience in an HR Advisor, HR Coordinator, HR Generalist or similar role
• Strong practical employee relations experience
• Strong practical working knowledge of the SCHADS Award
• Sound working knowledge of the Fair Work Act, National Employment Standards and Modern Awards
• Experience with performance management and disciplinary processes
• Experience managing or supporting workplace complaints, grievances and investigations
• Experience supporting termination and dismissal processes
• Ability to interpret and apply the SCHADS Award, employment contracts, workplace policies and relevant employment conditions in day-to-day HR advice
• Strong written communication skills, particularly formal HR correspondence
• Confidence conducting difficult workplace conversations and meetings
• Ability to work independently and exercise sound judgement
• High level of confidentiality and discretion
• Strong organisational skills and attention to detail
• Ability to work collaboratively with managers across different areas of the organisation

What we offer

• Part time, office-based position
• Broad and varied HR portfolio
• Direct involvement with senior management
• Administrative support from our Office Manager
• Opportunity to contribute to HR systems, policies and workplace practices
• Meaningful role within an established disability services organisation

About us

SA Metro Care is an established NDIS provider supporting people across metropolitan Adelaide.

Our approach is person centred and guided by our values of Respect, Care, Trust, Empathy and Empowerment , with a commitment to going Above & Beyond for the people we support and our workforce.