Business Administration Officer

Sekisui House; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Sekisui House in Macquarie Park, Sydney, is seeking a Business Admin Officer to support sales, marketing, and legal teams. You will manage end-to-end transaction processing, optimize CRM systems, and coordinate legal contracts to ensure smooth customer experiences.

The role requires strong knowledge of property sales, CRM proficiency, and excellent coordination with internal and external stakeholders to drive flawless execution from inquiry to settlement.

Qualifications

• Strong working knowledge of property sales processes, contracts, and negotiations.
• Advanced proficiency in CRM systems with a focus on optimization and reporting.
• Exceptional ability to coordinate with internal teams and external stakeholders.

Responsibilities

• Sales Operations: Provide end-to-end support throughout the sales lifecycle and maintain real-time property inventory systems.
• CRM & Data Management: Oversee CRM systems to ensure data integrity, dashboards, and automation.
• Marketing & Campaigns: Coordinate logistics for integrated campaigns and track post-campaign effectiveness.
• Customer Experience (CX): Act as the Head Office liaison, supporting customer communications and CX improvements.
• Legal & Contract Coordination: Assist with contract preparation and liaise with external legal stakeholders.

Skills

Property sales processes

Contracts

Negotiations

Tools

Salesforce

HubSpot

Job description

We are seeking a Business Admin Officer in Macquarie Park to manage the operational heartbeat of our property sales. This diverse role supports the Sales and Marketing Directors through end-to-end transaction processing, CRM optimization, and legal contract coordination to drive seamless customer experiences.

The Opportunity

Join a dynamic team where you will be the linchpin connecting sales, marketing, and legal stakeholders. We need a proactive, organized administrator to streamline processes and ensure flawless execution from the first inquiry to final property settlement.

Key Responsibilities

• Sales Operations: Provide end-to-end support throughout the sales lifecycle (pre-sale to settlement) and maintain real-time property inventory systems.
• CRM & Data Management: Oversee CRM systems (e.g., Salesforce/HubSpot) to ensure data integrity, generate performance dashboards, and drive automation.
• Marketing & Campaigns: Coordinate logistics for integrated campaigns (digital, print, events) and track post-campaign effectiveness.
• Customer Experience (CX): Act as the Head Office liaison, supporting customer communications and continuous CX improvements.
• Legal & Contract Coordination: Assist with contract preparation, liaise with external legal stakeholders, and ensure full compliance.

About You

• Strong working knowledge of property sales processes, contracts, and negotiations.
• Advanced proficiency in CRM systems with a focus on optimization and reporting.
• Exceptional ability to coordinate with both internal teams and external stakeholders.
• High attention to detail, particularly regarding legal documentation and data integrity.