Business Administration Assistant

Hard Surface Cleaners Pty Ltd; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hard Surface Cleaners Pty Ltd – Clayton VIC is seeking a fast-paced administration professional to support the business, handling data entry, invoicing, reporting and general office tasks.

You will work with the senior office team, answer phones, respond to emails, maintain a tidy, safe office, manage supplies and assist with reception duties while delivering excellent customer service.

Juniors are welcome to apply—attitude and willingness to learn matter most in this diverse role.

Qualifications

• Office experience in a trade services environment preferred.
• Strong computer skills and ability to learn new software quickly.
• Excellent communication and organisational skills with attention to detail.
• Ability to multitask and prioritise deadlines in a fast-paced setting.

Responsibilities

• Assisting with reporting and invoicing
• Answering phones and customer enquiries
• Maintaining a clean, tidy and safe office environment
• Managing office equipment and supplies
• Providing excellent customer service to visitors
• Supporting daily office operations

Skills

Office administration

Multi-tasking

Communication

Teamwork

Attention to detail

Tools

Microsoft Office Suite

Xero

Assignar

Job description

Hard Surface Cleaners Pty Ltd – Clayton VIC

This is a fast-paced, varied administration role. You'll play a key part in supporting the business and your days will move quickly with plenty of variety. Working with the senior office team, you'll use your administration experience across data entry, invoicing, reporting, and general office support. You'll also assist with reception duties and incoming calls, helping keep the office running smoothly and professionally. Juniors are welcome to apply — attitude and willingness to learn matter most.

Key responsibilities

• Assisting with reporting and invoicing
• Answering phones, customer enquiries, directing phone calls, responding to emails etc
• Maintaining a clean, tidy and safe office environment
• Managing office equipment and office supplies
• Providing excellent customer service to all office visitors
• Supporting general administrative tasks and daily office operations

About you

• Has experience in an office environment ideally within the trade services sector
• Has strong computer skills and picks up new software quickly
• Strong ability to multi-task and prioritise competing deadlines
• Excellent communication and interpersonal skills
• Strong organisational skills and high attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Xero, and general databases. Experience with Assignar is highly advantageous but not essential
• Enthusiasm, reliability and a positive attitude
• Able to work both independently and as part of a team
• Legal right to live and work in Australia

About us

• Hard Surface Cleaners is an Australian-owned provider of comprehensive indoor and outdoor facility service solutions for commercial and industrial clients. We pride ourselves on delivering high-quality, environmentally responsible services that meet EPA regulations and support safe, well-maintained workplaces. We look after our people and our customers, and we put safety first in everything we do.
• Supportive, people-focused culture
• Stable and growing business
• Variety in your day and opportunities to expand your skills
• A workplace that genuinely values safety, professionalism and customer service