Building Repair Coordinator

One Solution Building Services; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Perkbox access

Job summary

One Solution Building Services in Brisbane is hiring a Repair Coordinator to manage a portfolio of residential insurance repair jobs from approval to completion, working with our on-road supervision team. You will coordinate trades, schedules and documentation to keep repairs moving and customers informed.

This role requires strong organisation, proactive problem solving and a customer-focused approach. You’ll liaise with insurers, customers and subcontractors, maintain records and invoicing,

Qualifications

• Strong administration, coordination and time management skills.
• Excellent communication skills and a professional, customer-focused approach.
• Confidence managing multiple jobs, deadlines and competing priorities.
• Attention to detail and accurate record-keeping.
• Confidence using Microsoft Office, particularly Outlook, Word and Excel.
• A solutions-focused attitude and initiative to follow through.
• Ability to work independently and as part of a team.
• Experience in insurance repairs or construction administration would be highly regarded.

Responsibilities

• Coordinate trades, appointments and repair schedules to keep jobs progressing.
• Proactively manage your portfolio, identifying delays and finding solutions to keep repairs moving.
• Maintain clear, regular communication with customers, insurers, supervisors and subcontractors.
• Prepare and manage job documentation, including progress and final invoicing.
• Keep job records, updates and client portals accurate and up to date.
• Deliver a positive customer experience, particularly for people navigating property damage.
• Support the wider team when needed.

Skills

Administration

Coordination

Time management

Communication

Attention to detail

MS Office

Independent work

Customer focus

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Are you highly organised, a great communicator and someone who takes pride in getting things done?

We're a family-owned and managed building business with a strong reputation across the insurance industry, and we're looking for a Repair Coordinator to join our insurance repairs team.

You'll play a key role in keeping residential insurance repairs on track, working closely with our customers, insurance partners, supervisors and trade network.

This is a busy, varied role where your ability to stay organised, solve problems and keep things moving will make a real difference.

Repair Coordinator – Insurance Repairs

Hemmant, Brisbane | Full-Time

Are you highly organised, a great communicator and someone who takes pride in getting things done?

We're a family-owned and managed building business with a strong reputation across the insurance industry, and we're looking for a Repair Coordinator to join our insurance repairs team.

You'll play a key role in keeping residential insurance repairs on track, working closely with our customers, insurance partners, supervisors and trade network.

This is a busy, varied role where your ability to stay organised, solve problems and keep things moving will make a real difference.

The Role

You’ll manage a portfolio of insurance repair jobs from approval through to completion, supported by our on-road Supervision team.

Your responsibilities will include:

• Coordinate trades, appointments and repair schedules to keep jobs progressing


• Proactively manage your portfolio, identifying delays and finding solutions to keep repairs moving


• Maintain clear, regular communication with customers, insurers, supervisors and subcontractors


• Prepare and manage job documentation, including progress and final invoicing


• Keep job records, updates and client portals accurate and up to date


• Deliver a positive customer experience, particularly for people navigating the challenges of property damage


• Support the wider team when needed

What We Offer

• Competitive salary based on experience


• Full-time, long-term opportunity with an established business


• Comprehensive training and supportive onboarding


• A collaborative team that genuinely supports one another


• Access to Perkbox, offering hundreds of employee discounts, benefits and rewards


• A role where your contribution is valued and makes a real difference

About You

We're looking for someone who is proactive, organised and comfortable managing multiple priorities in a fast-paced environment.

You’ll bring:

• Strong administration, coordination and time management skills


• Excellent communication skills and a professional, customer-focused approach


• Confidence managing multiple jobs, deadlines and competing priorities


• Exceptional attention to detail and accurate record-keeping


• Confidence using Microsoft Office, particularly Outlook, Word and Excel


• A solutions-focused attitude and the initiative to follow things through


• The ability to work both independently and as part of a team

Experience in insurance repairs, construction administration, trade scheduling or claims coordination would be highly regarded.

If you've got the right attitude, strong coordination skills and a willingness to learn, we'd love to hear from you.

Why One Solution?

We're large enough to offer stability, established systems and opportunity, but still family-owned and managed.

We value teamwork, integrity and people who take pride in doing their job well. You'll be part of a supportive team that works together to deliver quality outcomes for our customers and clients.

Location: Hemmant Head Office, conveniently located just off the Gateway Motorway.

If you're looking for a role where you can take ownership, stay challenged and be part of a great team,