Express Repair Coordinator

PBG Building Group; Warragul; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Supportive and collaborative work环境

Job summary

Professional Building Group is seeking an Express Repair Supervisor in Warragul, VIC. You will manage insurance repairs up to $30,000, coordinating sub-contractors and liaising with customers, insurers and stakeholders to ensure timely, high-quality outcomes.

The role suits someone organised, with strong communication and a commitment to customer satisfaction. This fast-paced position requires ownership of multiple jobs, attention to detail, and the ability to work both independently and as part

Qualifications

• Experience in the insurance or building industry is essential.
• Proficient with MS Office and job management systems.

Responsibilities

• Coordinate sub-contractors to ensure timely and quality repairs.
• Liaise with customers, insurance companies and stakeholders to gather and provide information.
• Maintain accurate records and documentation.
• Operate autonomously across multiple jobs from start to finish.
• Prepare reports and documentation as required.

Skills

Organisational skills

Multitasking

Communication skills

Interpersonal skills

Attention to detail

Teamwork

Tools

MS Office

Prime EcoSystem

Job description

Professional Building Group is a leading insurance building company specialising in providing exceptional service and high-quality repairs. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do.

Job Description:

We are seeking an experienced Express Repair Supervisor to join our team, based in Warragul, VIC. In this role, you will be responsible for managing insurance repairs valued up to $30,000, overseeing each job from authorisation through to completion. You will coordinate sub-contractors, liaise with the customer and clients, and ensure repairs are delivered efficiently, on time, and to the highest quality standards.

This is a fast-paced position suited to someone who thrives on organisation, clear communication, and delivering outstanding customer outcomes.

Key Responsibilities:

• Coordinate sub-contractors to ensure timely and quality completion of repairs.
• Liaise with customers, insurance companies, sub-contractors, and other stakeholders to gather and provide necessary information.
• Maintain accurate and up-to-date records and documentation.
• Operate autonomously, taking ownership of multiple jobs from start to finish.
• Prepare reports and documentation as required.

Qualifications and Skills:

• Previous experience in a similar role within the insurance or building industry is essential.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office Suite and experience with job management systems is a plus (Prime EcoSystem is a preference).
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction.