Insurance Building Assessor / Estimator

The Blue Heeler Group; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Fully maintained company vehicle and燃

Company mobile phone

Company uniform provided

Stable long-term position

Supportive family-owned team culture

Career progression opportunities

Working from home opportunities

Variety of residential and light C.I.…

Job summary

The Blue Heeler Group is seeking an Insurance Building Assessor / Estimator to evaluate residential building damage, prepare repair scopes and cost estimates, and generate professional reports for insurance claims across South East Queensland and Northern Rivers (NSW).

This role combines field and office work, requiring residential construction knowledge, strong customer service, and the ability to manage multiple projects while meeting KPIs.

Qualifications

• Experience as an Insurance Building Assessor or Insurance Estimator or similar role.
• Strong knowledge of residential construction and repair methodologies.
• Experience preparing detailed repair scopes and cost estimates.
• Experience writing professional assessment and expert reports.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct residential site inspections.
• Safely undertake roof inspections (working at heights is essential).
• Assess damage and determine appropriate repair methodologies.
• Prepare detailed repair scopes, cost estimates and expert reports.
• Review engineering reports, plans and technical documentation where required.
• Liaise with homeowners, insurers, loss adjusters and subcontractors.
• Provide outstanding customer service throughout the assessment process.
• Coordinate with supervisors and trade coordinators on scopes and queries.
• Maintain accurate records within Prime Ecosystem and insurer portals.

Skills

Insurance building assess.

Estimating

Residential construction knowledge

Report writing

Communication skills

Project management

Driver Licence

White Card

Tools

Prime Ecosystem

Insurer portals

Job description

As an Insurance Building Assessor / Estimator, you will be responsible for assessing residential building damage, preparing detailed repair scopes and cost estimates, and providing professional reports to support insurance claims.

This position combines field and office-based work throughout South East Queensland and Northern Rivers (NSW) and requires a strong understanding of residential construction, insurance repair processes and customer service.

Conduct residential site inspections.

Safely undertake roof inspections (working at heights is essential).

Assess damage and determine appropriate repair methodologies.

Prepare detailed repair scopes, cost estimates and expert reports.

Review engineering reports, plans and technical documentation where required.

About the Role

As an Insurance Building Assessor / Estimator, you will be responsible for assessing residential building damage, preparing detailed repair scopes and cost estimates, and providing professional reports to support insurance claims.

This position combines field and office-based work throughout South East Queensland and Northern Rivers (NSW) and requires a strong understanding of residential construction, insurance repair processes and customer service.

Key Responsibilities

Assessments & Estimating

• Conduct residential site inspections.

• Safely undertake roof inspections (working at heights is essential).

• Assess damage and determine appropriate repair methodologies.

• Prepare detailed repair scopes, cost estimates and expert reports.

• Review engineering reports, plans and technical documentation where required.

Client & Stakeholder Management

• Liaise with homeowners, insurers, loss adjusters and subcontractors.

• Provide outstanding customer service throughout the assessment process.

• Maintain clear and professional communication with internal and external stakeholders.

Project Coordination

• Work closely with supervisors and trade coordinators

• Assist in resolving scope variations and technical queries.

• Manage multiple projects while meeting internal and external KPIs.

Administration

• Maintain accurate records within Prime Ecosystem and insurer portals.

• Upload reports, photographs and supporting documentation within required timeframes.

• Ensure all documentation is complete, accurate and compliant.

Health, Safety & Compliance

• Follow all company WHS policies and procedures.

• Maintain safe work practices during all site inspections.

• Represent The Blue Heeler Group professionally at all times.

Skills & Experience

Essential

• Previous experience as an Insurance Building Assessor, Insurance Estimator or similar role.

• Strong knowledge of residential construction and repair methodologies.

• Experience preparing detailed reports, repair scopes and cost estimates.

• Experience writing professional assessment and expert reports.

• Excellent written and verbal communication skills.

• Ability to manage multiple projects and competing priorities.

• High level of computer literacy.

• Current unrestricted Australian Driver Licence.

• Current White Card.

• Full Australian working rights.

• Ability to safely inspect roofs and work at heights (working at heights essential).

Highly Regarded

• Trade qualification (Carpentry or similar) - Highly Regarded

• QBCC Supervisor or Builder Licence - Highly Regarded

• Experience using multiple online portals

• Previous insurance repair industry experience.

What's in it for You?

• Competitive salary package.

• Fully maintained company vehicle with fuel card and tolls.

• Company mobile phone.

• Company uniform provided.

• Stable, long-term position with a growing business.

• Supportive family-owned team culture.

• Career progression opportunities.

• Working from home opportunities.

• Variety of residential and light commercial projects.

About The Blue Heeler Group

The Blue Heeler Group is a trusted insurance repair and construction company delivering high-quality building solutions across South East Queensland and Northern New South Wales. We pride ourselves on professionalism, integrity and delivering exceptional outcomes for our clients while fostering a supportive environment where our people can succeed.