Build Projects Coordinator & Admin Specialist

Orbit Homes; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Career development

Supportive team

Ongoing training

Team events

Impactful customer experience

Job summary

Orbit Homes is seeking a highly organised Business Support Co-Ordinator to join our Operations team in Melbourne. You will provide high‑level administrative support and manage multiple customer files through key stages of the building journey, ensuring documentation is accurate and deadlines are met.

You will coordinate with internal teams, maintain records, provide proactive updates to customers and support process improvements.

Qualifications

• Previous experience in administration, project coordination or residential construction
• Exceptional organisational and time management skills
• Ability to manage a high-volume workload while maintaining accuracy
• Outstanding written and verbal communication skills
• Strong attention to detail and excellent problem-solving abilities
• A proactive attitude and willingness to take ownership of your work
• Confidence using Microsoft Office and learning new systems
• The ability to adapt to changing priorities and remain calm under pressure

Responsibilities

• Coordinate and manage customer files through various stages of the building journey
• Prepare and process building documentation, contracts and variations
• Liaise with customers and internal departments to ensure timely progression of each file
• Monitor key milestones and ensure administrative tasks are completed within required timeframes
• Maintain accurate records across multiple systems
• Provide proactive updates to customers throughout their journey
• Manage competing priorities while maintaining exceptional attention to detail
• Assist with process improvements and identify opportunities to increase efficiency
• Provide general administrative support to the wider Operations team

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Problem solving

Proactive attitude

Microsoft Office

Learning new systems

Adaptability

Tools

Microsoft Office

Job description

Orbit Homes is seeking a highly organised Business Support Co-Ordinator to join our Operations team in Melbourne. You will provide high‑level administrative support and manage multiple customer files through key stages of the building journey, ensuring documentation is accurate and deadlines are met.

You will coordinate with internal teams, maintain records, provide proactive updates to customers and support process improvements.