Brisbane Resident Experience Lead - Build-to-Rent Community

UniLodge; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Accommodation discounts across Essence

Employee referral rewards up to $1,000

Competitive remuneration reflecting経験

Job summary

UniLodge's 50 Quay in Brisbane seeks a Resident Experience Coordinator to warmly welcome residents and visitors, coordinating reception and admin duties while driving a positive community atmosphere.

You will blend customer service excellence with administration and engagement to support residents throughout their living journey in a fast-paced Build-to-Rent environment. Applicants must hold QLD Salesperson and Property Manager registrations and have Australian work rights.

Qualifications

• Current Salesperson Registration (QLD) is essential.
• Property Manager Registration (QLD) is essential.
• Unrestricted working rights in Australia.
• Availability for full-time roster, 38 hours/week, Mon-Sat.

Responsibilities

• Deliver warm, responsive service at reception and enquiries.
• Manage day-to-day reception, enquiries and admin tasks.
• Address resident concerns, coordinate maintenance, follow through.
• Support leasing activities and nurture an inclusive community.

Skills

Customer service

Reception coordination

Community engagement

Education

Salesperson Registration (QLD)

Property Manager Registration (QLD)

Job description

UniLodge's 50 Quay in Brisbane seeks a Resident Experience Coordinator to warmly welcome residents and visitors, coordinating reception and admin duties while driving a positive community atmosphere.

You will blend customer service excellence with administration and engagement to support residents throughout their living journey in a fast-paced Build-to-Rent environment. Applicants must hold QLD Salesperson and Property Manager registrations and have Australian work rights.