Brisbane IT Field Tech: Desktop Deployments

Nbn Australia; City of Brisbane; On-site; AUD 47,000 - 63,000; Full time

Job summary

Iron Mountain is seeking an IT Field Technician for Brisbane-based, face-of-service delivery work. You will perform hardware refreshes, PC rollouts, imaging, migrations and post-install support on-site for government and commercial clients.

Strong knowledge of Windows 10/11 and Office 365, plus experience with large deployments and ITSM tools, are essential. You will interact with stakeholders and maintain professional presentation in a dynamic field role.

Qualifications

• Experience with Windows 10/11 and Office 365 in large-scale deployments or desktop support.
• Excellent communication when interfacing with government stakeholders.
• High attention to detail, reliability, and professional appearance.
• Experience using ITSM ticketing tools such as ServiceNow.

Responsibilities

• Execute end-to-end PC rollouts and hardware installations.
• Perform SOE imaging, data migrations and profile transfers.
• Install and configure computer equipment and peripherals.
• Conduct fault diagnosis and post-installation support.

Skills

Windows 10/11

Office 365

Large deployments

Desktop support

ServiceNow

Tools

ServiceNow

Job description

Iron Mountain is seeking an IT Field Technician for Brisbane-based, face-of-service delivery work. You will perform hardware refreshes, PC rollouts, imaging, migrations and post-install support on-site for government and commercial clients.

Strong knowledge of Windows 10/11 and Office 365, plus experience with large deployments and ITSM tools, are essential. You will interact with stakeholders and maintain professional presentation in a dynamic field role.