Brisbane Export Airfreight Coordinator

People Group; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Job summary

People Group in Brisbane is seeking an Export Airfreight Coordinator to join full-time. The role focuses on liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG), and maintaining up-to-date communication on status.

You will verify cargo suitability, arrange repacking or fumigation when needed, handle bookings, prepare export documentation including DG and consular docs, pre-alert consignments, and assist with tenders.

Qualifications

• Minimum of 2-3 years’ experience in export operations.
• Export Airfreight Coordinator experience.
• Knowledge of customs and freight forwarding terminology.
• Strong problem-solving skills.
• Advanced negotiation and relationship skills.
• High level customer service skills.
• Positive and professional attitude.
• Proficient in the Microsoft Office suite.
• High attention to detail and strong planning and organising skills.
• Ability to prioritise tasks effectively in a busy work environment.
• Excellent communication skills both verbal and written.
• Ability to work autonomously and within a team environment.
• Excellent working knowledge of Customs Systems.

Responsibilities

• Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG).
• Maintaining up to date communication with clients, efficiently providing guidance and shipment/enquiry status.
• Ensuring all client KPI’s are achieved, and information is processed through Insight in an efficient manner.
• Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking or fumigation.
• Facilitating airfreight /seafreight bookings of various types of cargo including dangerous goods.
• Ensuring competitive buying.
• Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation).
• Pre-alerting and monitoring consignments in a timely manner.
• Completing billing process (timely and accurately coding supplier’s invoices and preparing files for handover to Accounts).
• Assisting with tenders and competitive RFQ’s.
• Participating in general office and warehouse tasks as required.

Skills

Export operations experience

Customer service skills

Negotiation skills

Communication skills

Attention to detail

Planning and organising

Work autonomously

Team collaboration

Tools

Microsoft Office Suite

Job description

People Group in Brisbane is seeking an Export Airfreight Coordinator to join full-time. The role focuses on liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG), and maintaining up-to-date communication on status.

You will verify cargo suitability, arrange repacking or fumigation when needed, handle bookings, prepare export documentation including DG and consular docs, pre-alert consignments, and assist with tenders.