Export Airfreight Operations

Morson Edge; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Morson Edge Australia is seeking an Export Airfreight Operator in Brisbane to manage shipments from booking through departure. You will coordinate daily export operations, liaise with customers, overseas agents, and carriers, and ensure all tasks align with customer requirements and timelines.

The role requires experience in export airfreight operations, strong organizational skills, and proficiency with CargoWise One and MS Office.

Qualifications

• Experience in export airfreight operations.
• Solid understanding of end-to-end air export process.
• Proficiency with CargoWise One and Microsoft Office.

Responsibilities

• Manage export airfreight shipments from booking to departure.
• Coordinate daily export operations to meet deadlines.
• Maintain communication with customers, overseas agents, airlines and service providers.
• Monitor shipment progress and resolve issues as they arise.
• Enter and maintain shipment information in CargoWise One.
• Prepare and check job costings and related financials.
• Ensure export processes follow customer instructions and procedures.
• Identify workflow improvements and support the Export team.

Skills

MS Office

Communication

Organisational skills

Tools

CargoWise One

Excel

Outlook

Job description

The Opportunity

Are you a bit of a gun when it comes to Airfreight Exports? If so, this might be the opportunity you've been looking for! We are looking for an Export Airfreight Operator to join an established global freight forwarder in Brisbane. You'll be responsible for managing export shipments from initial booking through to departure, keeping customers informed, coordinating with service providers and ensuring everything runs to schedule.

What you'll be doing

• Managing export airfreight shipments from initial booking through to departure.
• Coordinating daily export operations to ensure shipments meet customer requirements and operational deadlines.
• Maintaining regular communication with customers, overseas agents, airlines and other service providers.
• Monitoring shipment progress and resolving operational issues as they arise.
• Entering and maintaining accurate shipment information in CargoWise One.
• Preparing and checking job costings and associated financial details.
• Ensuring export processes are followed in line with customer instructions, operational procedures and relevant requirements.
• Identifying opportunities to improve workflows and operational efficiency.
• Working closely with the wider Export team and supporting management with day-to-day operational requirements.

What we’re looking for

• Previous experience in Export Airfreight Operations within the freight forwarding industry.
• Solid understanding of the end-to-end air export process.
• CargoWise One experience is a must!
• Confident using Microsoft Office, particularly Outlook and Excel.
• Strong communication and organisational skills.
• Great attention to detail and the ability to manage competing priorities.
• A team player who takes ownership of their shipments and enjoys getting the job done.
• If you have Australian experience working for a forwarder in an Export Ops role, this is your opportunity to join the global leader in freight forwarding

As always, all applications and conversations are treated confidentially.

Please note: Only candidates with unrestricted working rights who are currently located in Australia will be considered for this role.