Branch Support Coordinator

Custom Fluid Power, Inc.; Brisbane; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Genuinely supportive team

Career development opportunities

Varied engaging role

Permanent full-time position

National network within Questas Group

Job summary

Custom Fluidpower is seeking a Branch Support Coordinator at our Brisbane (Banyo) branch, joining a supportive, collaborative team. You'll coordinate facilities, safety administration and general branch operations to keep the site running smoothly.

The role emphasizes admin, purchasing, contractor liaison and front-counter support, with growth opportunities within a national hydraulics and industrial services group. A permanent, full-time position with a positive team awaits.

Qualifications

• Experience in branch administration, office coordination or similar operational support roles.
• Strong organisational skills with ability to manage competing priorities.
• Experience coordinating suppliers, contractors, maintenance or office requirements.
• Confident communication with customers, tradespeople, suppliers and colleagues.
• Good computer skills and familiarity with purchasing, invoicing or business systems.

Responsibilities

• Coordinate building maintenance, servicing and general facilities requirements.
• Liaise with contractors, tradespeople and suppliers for maintenance work and follow-ups.
• Support workplace health and safety administration and documentation.
• Welcome visitors, respond to inquiries and provide front-counter support.
• Manage office supplies, purchasing and general office needs.
• Raise purchase orders, process invoices and liaise with suppliers on orders.
• Maintain freight journals and assist with freight-related administration.
• Provide admin support across sales, workshop and dispatch, including during staff absences.
• Support Branch Manager with day-to-day coordination and documentation.

Skills

Microsoft Office

Purchasing / invoicing systems

Communication skills

Job description

A great team, a supportive workplace and an opportunity to grow.

Following an internal promotion, we're looking for a Branch Support Coordinator to join our fantastic team at Custom Fluidpower in Banyo.

Known for its welcoming, collaborative culture, Custom Fluidpower is a great place to build your career. You'll be joining a supportive, close-knit team where people genuinely look out for one another.

Working closely with our Branch Manager, you'll play an important role in keeping our Brisbane branch organised, safe and running smoothly. From coordinating building maintenance and contractors to supporting workplace safety, purchasing and general branch operations, this is a varied opportunity to make a real contribution across the business.

If you're organised, proactive and enjoy being the person others can rely on to get things done, we'd love to hear from you.

About the Role

As our Branch Support Coordinator, you'll provide practical administrative and operational support across the branch, with a particular focus on building maintenance, facilities coordination and workplace health and safety administration.

Your responsibilities will include:

• Coordinating scheduled building maintenance, servicing, repairs and general facilities requirements.
• Liaising with contractors, tradespeople and suppliers to arrange maintenance work and follow up outstanding tasks.
• Supporting workplace health and safety administration, including maintaining registers, inspection records and relevant documentation.
• Welcoming visitors, responding to enquiries and providing front-counter support.
• Managing office supplies, consumables, purchasing and general office requirements.
• Raising purchase orders, processing invoices and liaising with suppliers regarding orders and deliveries.
• Maintaining freight journals and assisting with freight-related administration.
• Providing administrative support across our sales, workshop and dispatch departments, including assisting with essential tasks during staff absences.
• Supporting the Branch Manager with general coordination, documentation and day-to-day operational requirements.

About You

We're looking for someone who enjoys variety, takes ownership of their responsibilities and is comfortable working with people across different areas of a business.

Ideally, you'll bring:

• Previous experience in branch administration, office coordination, facilities administration or a similar operational support role.
• Strong organisational skills and the ability to manage competing priorities.
• Experience coordinating suppliers, contractors, maintenance activities or general office requirements.
• Confidence communicating with customers, tradespeople, suppliers and colleagues.
• Good computer skills and experience with purchasing, invoicing or business administration systems.
• Strong attention to detail, particularly when maintaining records and documentation.
• A proactive, practical approach to problem-solving and following up outstanding tasks.
• A positive, flexible attitude and willingness to assist wherever needed.
• Experience supporting workplace safety administration or working in an industrial, manufacturing, engineering or mechanical services environment would be advantageous, but isn't essential.

What's in It for You?

A genuinely supportive team: Join a welcoming, collaborative workplace where colleagues look out for one another.

Career development opportunities: This vacancy has arisen through an internal promotion, reflecting the opportunities available to grow within the business.

A varied and engaging role: Enjoy a broad range of responsibilities and work closely with different teams across the branch.

Stability: Enjoy the security of a permanent, full-time position with an established business.

A wider network: As part of Questas Group, you'll be connected to a national network of businesses specialising in fluid power and industrial services.

About Us

Custom Fluidpower is a leading provider of hydraulic and pneumatic solutions, supporting customers across a diverse range of industries.

With a strong focus on technical expertise, customer service and practical solutions, our team provides hydraulic products, engineering, manufacturing, repair and maintenance services to keep our customers' operations running.

As part of Questas Group, Custom Fluidpower combines the close-knit culture of a specialist business with the resources and opportunities of a larger national organisation.

Ready to Join Us?

If you're looking for a varied role where you can make a genuine contribution, work with a great group of people and be part of a business that values its team, we'd love to hear from you.